Sales and customer service agent

Hagerty is looking for Sales & Customer Service Agents to take our member experience to the next level. Hagerty’s service center plays a vital role in our success as a company. Once you join our team, you're one of us, an Automotive Enthusiast Advisor. The perfect Automotive Enthusiast Advisor aspires to be a fantastic advocate for our members, delivers superior service and embraces our purpose and mission to Save Driving.
Ready to get in the driver’s seat? Join us!

What you’ll do

• Promote and sell Hagerty products and services to members and agents
• Be responsible for all sale activities including: initial sales conversation/quote, educating members on policies and new products and advancing the sale to close
• Service existing policies in a professional and timely manner
• Assess risk related to new and existing insurance policies
• Prepare accurate and complete documentation to support client activities

This might describe you

• Sales-focused outlook
• Demonstrated ability to deliver a high level of customer service
• Self-starter who is comfortable taking initiative
• Strong sense of urgency
• People person (& passion for helping others)
• Ability to learn and adapt quickly (you have a unique ability to think on your feet)
• Frequently collaborates with leaders on strengths and areas of opportunity
• Strong problem-solving skills
• Ability to multitask and prioritize
• Effective and efficient use of computer applications including MS Office products
• Ability to efficiently deal with a large volume of telephone business while maintaining a professional demeanor
• Familiarity of public company requirements, including Sarbanes Oxley and key regulations, if applicable
• Bilingual in English/Spanish is a plus

Other things to note

• A personal lines insurance license is a requirement of this position. Hagerty provides the necessary training and education to obtain licensing as well as materials and licensing fees.
• This role is open to MI residents ONLY.
• Our regular business hours are Monday through Friday, 7:45 AM to 8:00 PM EST, Saturday 8:15 AM to 5:00 PM EST and Sunday 11:45 AM to 4:00 PM EST.
• The compensation for this position will be $23.00 per hour with full benefits.
• Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

Say hello to Hagerty

Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.

Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member.

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.

If you reside in the following jurisdictions: California, Colorado, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, New Jersey, Ohio, Rhode Island, Vermont, Washington, or Canada please email

[email protected]

for compensation, comprehensive benefits and the perks that set us apart.

#LI-Remote

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