Post Residency Coordinator

Are you an administrative professional with experience in a fast-paced environment? Join our team at Sun Communities and embark on an exciting new opportunity! We are looking for a Post Residency Coordinator to process our resident move-out packages. If you have experience in lending or property management industry, we want to talk to you!

OVERVIEW

As a Post Residency Coordinator you'll process all resident move-outs by completing the deposit accounting accurately and timely. You'll also process payments received from past residents and send accounts to collection agencies as needed.

JOB DUTIES

• Process deposit accounting (FSSDA) on Lease Purchase Program (LPP) move-out packages accurately and within 24 hours of receipt; process FSSDA accurately within 72 hours of date entered by the community.
• Monitor the Open Security Batch report to ensure all refunds are mailed within state guidelines.
• Monitor the Collection Agency Report on a weekly basis; prepare collection packages for LPP residents owing a balance or contacting necessary team members to obtain missing collection packages.
• Submit collection packages to collection agencies within 30 days of move-out date, or at lease expiration; ensure date is notarized, and collection agency name and balance owed is entered into Yardi.
• Process payments from past residents within 48 hours of receipt; revise FSSDA and forward payment to the Accounting department or collection agency.
• Ensure all FSSDA are completed and mailed within 30 days of move-out date, or date specified by state.
• Other duties as assigned.

REQUIREMENTS

• High School Diploma or GED
• Minimum of 2 years bookkeeping experience, or in a lending or multi-family property management environment
• Strong customer service and negotiation skills
• Excellent verbal and written communication skills
• Highly organized and detail-oriented

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center with Free Personal Training & Group Fitness Classes
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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