Sales Coordinator

Are you looking for a new role in the hotel industry where you can show off your sales skills to attract new guests? Our busy hotel is looking for a sales coordinator who is unwavering in their dedication to customer satisfaction and providing an exceptional experience for our guests. Responsibilities include responding to guest inquiries, contacting potential new guests based on networking and referral leads, and assisting the sales team with administrative tasks. Our ideal candidate possesses excellent communication skills as well as sales experience, preferably in the hospitality industry. If this sounds like an exciting opportunity, apply now! Responsibilities:

• Prepare sales presentations and support materials for prospective customers, such as suitable event space, dining and catering services, hotel bookings, and access to relevant facilities
• Establish and maintain communication with customers via phone and email to answer their inquiries and requests
• Prospect a list of company and referral leads generated through research, networking, social media, special events
• Recognize opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding guest satisfaction for the hotel group
• Manage schedules, file important documents, and communicate relevant information from the sales team to stakeholders and hotel departments
• Act as a liaison between the sales/catering team and clients
• Manage the catering sales process from beginning to end, including planning, budgeting, execution, and billing
• Always maintain professional dress and demeanor around internal and external clients
• Communicate relevant information from the sales team to stakeholders and hotel departments using STS-generated BEOs and Resumes
• Run at weekly BEO and Resume meeting
• Print and organize materials to support the Sales & Catering Manager
• Help schedule the banquets team for events
• Keeps track of sales materials and supplies during quarterly inventory

Qualifications:

• Outstanding organizational skills and time management
• Demonstrates a proven track record of success in sales
• Exhibits superior communication, negotiation, and interpersonal abilities
• Candidates must have a high school diploma or GED and a bachelor’s degree in business administration or a similar field is a plus
• This position requires previous work experience in a hospitality role
• Proven track record of client success
• Advanced sales and customer service skills
• Excellent verbal and written communication skills
• Working knowledge of Microsoft products
• Proven experience in sales, hotels, or other administrative positions will be considered a plus.
• Proficiency in English
• Well-organized and responsible with an aptitude for problem-solving
• A team player with a high level of dedication

About Company: Exciting updates and renovations are ongoing! Stay tuned for updates as we prepare to unveil the next chapter of Bay Valley — where community, comfort, and hospitality come together. The Bay Valley Resort & Conference Centre in Bay City is near the airport and Ted Putz Nature Area. We are a full-service resort and conference center with an 18-hole golf course. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.