Field Service Technician
- $18.00-$24.00 per hour (based on experience)
- Quarterly bonus opportunities
- Nationally recognized certifications that can increase your earning potential
- Company vehicle
- Gas card
- Tools and equipment provided
- Professional uniforms and PPE
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- FlexPay
- Tuition reimbursement
- Significant employee discounts on WOW! broadband services (where available)
- Installing, upgrading, reconnecting, disconnecting, and modifying internet, video, and phone services
- Installing and relocating outlets, converters, modems, and customer equipment
- Running interior and exterior wiring
- Diagnosing signal, picture quality, and connectivity issues
- Troubleshooting from the customer device all the way to the network tap
- Repairing and replacing network components and coaxial cable
- Performing speed tests, ping tests, trace routes, and network diagnostics
- Training customers on the proper use of equipment and services
- Ensuring compliance with FCC, NESC, OSHA, and WOW! standards
- Maintaining company vehicles, tools, and equipment
- Completing work orders and documentation accurately
- Delivering outstanding customer service at every interaction
- High school diploma or equivalent
- Valid driver's license with a good driving record
- Ability to work independently and manage time effectively
- Strong troubleshooting and problem-solving skills
- Ability to explain technical information to non-technical customers
- Ability to operate handheld technology and field service applications
- Ability to read maps and navigate service areas
- Flexibility to work evenings, weekends, and on-call shifts as needed
- Experience using testing equipment such as:
- Signal Level Meters (SLM)
- Volt-OHM Meters
- Ability to maintain accurate records, work orders, and service documentation
- Work outdoors in all weather conditions
- Lift and carry up to 90 pounds
- Carry and safely operate extension ladders (up to approximately 28 feet and 75 pounds)
- Work at heights, including rooftops and utility poles
- Work in confined spaces such as attics and crawl spaces
- Bend, kneel, crouch, crawl, climb, reach, push, pull, and grasp regularly
- Distinguish between wire colors and sizes
- Safely operate company vehicles and work near electrical equipment and power lines
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Recommended Jobs
Caregiver
Job Description Job Description ~ We are looking to fill a position in the Watervliet Mi area. ~5hours a week 7 days a week care looking to place more then one care giver in the home to split…
Seasonal Construction & Playscape Technician
Job Description Job Description Join Our Team this Summer at the Outdoor Discovery Center! Are you looking for a summer job and passionate about working with your hands? Do you thrive in the …
Senior Software Engineer - Virtualization and SIL Integration
Description Our Mission: At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to…
Material Handler
Material Handler CALLING ALL MATERIAL HANLERS! Come work with a Trier 1 auto Supplier! Company Profile Trier 1 auto supplier in Lansing with a solid reputation in the auto industry. Room for…
General Manager
Job Description Job Description General Manager Manages and assumes responsibility for all functions of a Papa John’s restaurant to ensure high quality products and customer service are delive…
Healthcare Turnover Technician
Benefits: ~ Health insurance ~ Paid time off ~ Training & development ~401(k) ~ Referral Bonus Healthcare Turnover Technician – ServiceMaster of Kalamazoo Hour…
Operations Admin I
Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. …
Aviator Program - On Premise Sales Trainee (Detroit)
As an Aviator, you will take part in a 12-month immersive experience in the Red Bull On Premise world. You will learn face-to-face sales, relationship-building tactics, execution methods, and event a…
(Part Time) Farm Center Interpreter/Teamster
PAY RATE: $16.17 - $18.80 per hour DOQ (Up to 1,400 hour per year) Eligible part-time employees will receive up to a $5.75 per hour retention bonus for all hours worked from Memorial Day through La…