Assistant Executive Director (Traverse City)

Description

Assistant Executive Director

Location: Meadow Valley Senior Living
Job Type: Full Time Salaried

Make a Difference—And Own Your Future

At Wallick Senior Living, our team understands that senior living is not just a job, but a calling . We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role.

A Career with Wallick Senior Living Means…

• A Unique Approach to Senior Living : Our associates power Wallick’s approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support.

• Pay-on-Demand: access your money as you earn it.

• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job . Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!

• Work-Life Balance: Paid time off, including paid parental leave.

• Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life.

• Resident Stories That Stay with You : From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you !

• Career Growth: Tuition reimbursement, t raining, professional development, and advancement opportunities within a company that invests in its people.

• Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

What You’ll Do

• Champion a culture of gracious hospitality and neighborliness to ensure a home-like environment for residents and their visiting families. This includes first impressions, culinary experience as well as life experiences at the community.
• Achieve and exceed Net Operating Income (NOI) and occupancy targets for the community.
• Oversee resident experience by ensuring high standards in hospitality, culinary services, first impressions, and ongoing engagement.
• Design, implement, and evaluate daily life enrichment programming, ensuring activities promote cognitive stimulation, social engagement, and overall well‑being for both AL and Memory Care residents.
• Ensure the community maintains continuous survey readiness, adhering to all local, state, and federal regulatory requirements, including those related to Assisted Living and Memory Care operations.
• Maintain proper, accurate, and timely documentation within the Electronic Health Record (EHR), ensuring compliance, auditing accuracy, and supporting high‑quality clinical outcomes.
• Monitor and maintain staffing ratios based on regulatory requirements, assessed resident needs, and approved budgeted labor hours.
• Uphold and model high standards of care, ensuring services support resident safety, wellness, independence, and personal choice across all levels of care.
• Collaborate with clinical leadership to ensure full, ongoing assessments, care plan accuracy, and care delivery excellence consistent with licensing requirements.
• Support implementation of safety protocols, emergency preparedness plans, and community standards that protect residents, staff, and visitors.
• Build meaningful relationships with residents and families to proactively address concerns and continuously improve satisfaction.
• Develop and maintain local partnerships that drive referrals, increase visibility, and attract new residents to the community.
• Contribute to strategic pricing and marketing decisions that support top-line revenue growth and competitive market positioning.
• Lead execution of an effective external business development plan, assigning clear accountabilities and adapting strategy based on referral performance.
• Review and manage monthly financial statements, including non-labor operating costs, ensuring alignment with budget goals.
• Timely submission of monthly expenses and budget reports, adhering to internal business controls and compliance requirements.
• Provide leadership and oversight across all departments, ensuring efficient operations, regulatory compliance, and alignment with approved budget.
• Ensure excellence in key areas such as facility maintenance, culinary service, activity programming, and resident experience.
• Maintain strong communication with residents, families, and external partners to address and resolve concerns promptly and effectively.
• Foster an inclusive and engaging workplace culture, supporting team development and staff satisfaction across all levels

What We’re Looking For

• Bachelor’s degree and five (5) years of previous experience or equivalent experience in managing Assisted Living and Memory Care Communites.   
• Ability to communicate in writing and verbally with co-workers, residents, family members and business partners.  
• Ability to make complex decisions requiring a high degree of judgment.  Decisions affect the overall operation of the community. Bachelor's Degree is preferred with equivalent experience.