Service Manager - Commercial Plumbing & Mechanical Services

Job Description

Job Description

The Opportunity

This is a chance to step into a leadership role and build a growing part of our business. You’ll oversee all service operations, manage customer relationships, and develop processes to ensure efficiency and quality.

What You’ll Do

• Lead and manage day-to-day service operations for commercial clients (primarily school districts).
• Build strong relationships with customers, serving as their trusted point of contact.
• Oversee service contracts, scheduling, dispatch, invoicing, and renewals.
• Support and mentor service technicians to deliver excellent results.
• Collaborate with internal teams to ensure smooth execution of work.
• Identify opportunities to expand service offerings and grow the division.

What We’re Looking For

• 5+ years of experience in HVAC, mechanical, or commercial service operations.
• Proven leadership skills with the ability to manage people and processes.
• Strong technical knowledge of HVAC/mechanical systems.
• Excellent communication and organizational skills.
• A customer-first mindset with the ability to solve problems quickly.
• Comfortable with service management software and reporting tools.
• Former Sales experience in related Plumbing, HVAC, Plumbing, Mechanical services a plus.

Why This Role

• Play a key role in shaping and growing a service division.
• Competitive pay, benefits, and career advancement opportunities.
• Join a stable, respected company with long-term client relationships.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Service Manager: 5 years (Required)

Ability to Commute:

• Macomb, MI 48042 (Required)

Work Location: In person

Company Description

About Us:

We are an established commercial mechanical contractor leading the way in the mechanical construction industry in the southeast Michigan region. We have an outstanding reputation in our industry. Our success id due to generations of talented employees who have shared in our vision and have exceptional pride in the workmanship they provide to our clients.

Company Description

About Us:\r\n\r\nWe are an established commercial mechanical contractor leading the way in the mechanical construction industry in the southeast Michigan region. We have an outstanding reputation in our industry. Our success id due to generations of talented employees who have shared in our vision and have exceptional pride in the workmanship they provide to our clients.