Front Desk & Administrative Support - Cannabis Retail

💎 WHERE HOSPITALITY MEETS ADMINISTRATION 💎
DACUT Cannabis Retail

At DACUT, the front desk is not an entry-level position — it is a leadership-facing, customer-first role that sets the tone for the entire store experience.

We are seeking a polished, highly personable, and detail-oriented professional who thrives in hospitality-driven environments and excels at customer engagement, organization, and supporting leadership teams. This role blends reception , customer experience , and executive-style administrative support for store management.

You will be the first impression , steady presence, and operational anchor of the retail floor — welcoming guests, supporting managers, and ensuring the store runs smoothly, compliantly, and with intention.

WHAT YOU’LL DO

Front-of-House Experience

• Deliver a warm, confident, and professional welcome to every guest

• Manage compliant customer check-ins with accuracy and discretion

• Maintain a calm, polished presence during high-volume periods

• Serve as the final touchpoint for customer satisfaction before departure

Customer Engagement & Brand Representation

• Communicate promotions, loyalty programs, and store updates clearly

• Answer questions with confidence, or seamlessly escalate to management

• Represent the DACUT brand with professionalism, poise, and hospitality

Management & Administrative Support

• Act as a trusted support partner to store leadership

• Assist with scheduling coordination, internal communication, and daily flow

• Track observations, customer feedback, and operational needs

• Help maintain organized front-of-house systems and documentation

Operational Awareness

• Monitor lobby flow, wait times, and guest experience

• Assist with light inventory coordination and administrative tasks

• Support website accuracy and promotional visibility when needed

• Research competitor offerings and relay insights to management

Compliance & Confidentiality

• Uphold all state cannabis regulations with precision

• Handle sensitive information with discretion and professionalism

• Maintain accurate records and documentation at all times

💼 WHO WE’RE LOOKING FOR

This role is ideal for candidates with experience in:

• Hospitality, concierge, front desk, or luxury retail

• Administrative, executive assistant, or office coordination roles

• Customer experience–driven environments (hotels, restaurants, boutiques)

Required qualities:

• Naturally warm, confident, and engaging demeanor

• Highly organized with strong attention to detail

• Excellent verbal and written communication skills

• Ability to multitask gracefully in a fast-paced environment

• Comfort working closely with management and leadership

• Professional appearance and presentation

Additional Requirements:

• Cannabis experience is a plus, but not required — training provided

• Proficiency with computers, scheduling tools, and POS systems

• Must be 21+ and able to pass required background checks

💎 WHY DACUT

• Health, dental, and vision insurance 

• Employee product discounts 

• Ongoing training and growth opportunities 

• A professional, respectful, and team-driven culture

• A role where your presence, judgment, and people skills truly matter

🚫 WHAT THIS ROLE IS NOT

(Please read carefully before applying)

This role is not :

• A passive front-desk or “sit and wait” position

• A purely transactional retail or cashier role

• A stepping stone for candidates seeking minimal responsibility

• A fit for those uncomfortable with structure, accountability, or compliance

• A role for individuals who struggle with professionalism, discretion, or punctuality

This position requires presence, initiative, and sound judgment . You will be expected to anticipate needs, communicate clearly, and support leadership with confidence and maturity. Candidates seeking a low-engagement or informal work environment will not be successful in this role.

💰 COMPENSATION & ROLE VALUE

This is a multi-dimensional support role that blends hospitality excellence with administrative and management assistance. Compensation reflects the level of trust, responsibility, and professionalism expected.

• Hourly Rate: Competitive and experience-based

• Pay Range: Positioned above standard receptionist roles, with consideration for candidates bringing hospitality leadership, administrative, or executive-support experience

• Growth Opportunity: High-performing team members may advance into expanded administrative, training, or leadership-support functions

We value individuals who operate with discretion, composure, and consistency — and we compensate accordingly.

🌞 YOU’LL THRIVE HERE IF…

You love being the person people trust, remember, and rely on. You understand that hospitality is both an art and a discipline. You enjoy supporting leadership behind the scenes while creating a welcoming, seamless experience out front. You take pride in being polished, prepared, and proactive — and you want to grow with a company that values those traits. This role is best suited for candidates who take pride in being reliable, polished, and deeply involved in the success of the team.

📩 READY TO JOIN THE MOVEMENT?
Be the welcoming face of DACUT Cannabis Retail — where passion meets professionalism. Apply today and grow with a team that’s shaping the future of cannabis retail. 🌿💼

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