Customs Document Clerk

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description

Purpose: To ensure the timely review and submission of documentation needed for Importer Security Filings on cargo destine to The United States.

Major Duties and Responsibilities

• Facilitate the transmission of data and documents needed to US customs prior to cargo departure from overseas
• Print documents to the appropriate file and label them properly
• Utilize machine learning programs to pull data elements from documents
• Monitor and resolve and discrepancies on filings made
• Utilize and manage multiple email boxes to ensure the timely response to inquires
• Manage internal and external reports as required
• Support customers with understanding of the requirements necessary for timely and accurate filings.

Qualifications

• High School Diploma
• Effective interpersonal skills
• Pro-active approach
• Strong organizational and computer skills
• Experience with MS Excel, MS Word
• Fluent in English
• Authorized to work in the US

Additional Information

Personal Development:

• Expeditors has a strong culture of promoting from within. Looking for candidates that want to establish a career with a Fortune 500 company and seeking unlimited growth potential and an excellent benefits package
• Every employee has a Personal Development Plan that is constructed and agreed to with their department manager to measure and record our growth opportunities for our employees
• Meet company standards of 52 hours training per year per employee
• Complete mandatory training when required
• Participate in desk side training between products and departments to learn new skills outside of the normal day to day tasks you execute

Culture:

• The mission at Expeditors is to be the best customer service focused logistics organization in the industry. Candidates should possess the natural curiosity to want to exceed customer expectations and provide world class customer service
• We foster a higher level of customer service with organic company growth, not growth by acquisition. Without fear of merger, we learn and grow faster, we work harder and with more confidence, and we’re better rewarded for the effort. Then we let customer service thrive with people whose industry knowledge and know-how are unsurpassed

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program

Relocation expenses/support are not offered for this position.

This position is located in the DTW branch.

Must be authorized to work in the US

All your information will be kept confidential according to EEO guidelines.