Member Advisor - Westland

Job Description

Job Description

Member Advisor – Full Time

Location : 1747 S. Newburgh Rd. Westland, MI 48186

Are you passionate about problem solving, sales, and providing exceptional customer service? Join TRUE Community Credit Union - one of Michigan's fastest-growing credit unions - as a Member Advisor and be part of a dynamic team that puts members first!

What's in it for you?

• Competitive Pay : Starting at $17.50/hour (or more depending on experience)
  
  • Benchmark-setting medical benefits; dental and vision benefits
  • 401k with employer match AND employer-funded defined contribution pension plan
  • Generous time off, paid holidays, and paid time for your birthday, inclusion time to celebrate cultural and religious holidays that matter most to you, and volunteer time to stay rooted in the work outside of work that refills your well-being
  • Annual bonus reward program
  • Company-paid short-term disability, long-term disability, and employee life insurance
  • Tuition reimbursement
  • Gym membership reimbursement
  • Bilingual pay premium available for Spanish or Arabic language proficiency

Schedule:

• 40 hours/Week
  • Monday - Friday shifts between 8:00 am and 5:00 pm
  • Regular Saturday availability is required in our East Region (frequency will vary based on business needs)

Orientation & Training:

• Orientation: 8 days of paid orientation
• Training: 5 weeks of hands-on learning with an experienced Member Advisor to set you up for success.

Who we're looking for:

• Collaborative problem solvers who excel in team-driven environments.
• Dependable professionals who consistently follow through on responsibilities.
• Positive, polished communicators who remain composed under pressure.
• Adaptable individuals who thrive in dynamic, fast‑changing settings.
• Skilled sales and customer service professionals with a people‑first mindset.

Your Role:

• Process everyday banking transactions like deposits and withdrawals.
• Assist members with loan applications.
• Spot and prevent potentially fraudulent activity.
• Share products and services that make life better for our members.
• Use multiple programs while staying compliant with regulations.

Minimum Qualifications:

• High School Diploma/GED required.
• 1 year of similar experience preferred.

Ready to apply?

• Click the Apply Now button and complete the application-it only takes a few minutes!
• Be sure to answer the questions so we can get in touch with you.

Join TRUE Community Credit Union-where we are TRUE to our members, our communities, and our teammates.