Administrative Assistant

Who is LCMHA?

LCMHA (Lenawee Community Mental Health Authority) provides or manages a full array of services to adults and children with mental health and/or emotional disturbances, persons with substance use disorders, and persons with developmental disabilities. Our mission is to create a path to resilience, recovery, wellness, and self-determination for these individuals.

What would this job entail?

The Administrative Assistant works primarily at our Medications Clinic. He/she/they is the first point of contact for consumers, visitors, or others in person or by telephone. They provides general clerical and administrative support and assistance and performs additional administrative duties, as well as serves at the receptionist at either the main office or the Family Medical Center. The candidate will:

• Welcome consumers and visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Optimize consumers' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Manage agency workflow by working cooperatively with other administrative staff, ensuring that deadlines are met and work is completed correctly.
• Respond to questions and requests for information from staff and consumers.

The qualifications for the position are:

• High school diploma or equivalent required; Associate's degree preferred.
• One year experience working in an office setting required; experience working in a health care setting preferred.
• Knowledge of CPT (Current Procedural Terminology) and HCPCS (Healthcare Procedure Coding System) codes, medical terminology, and medical record keeping is desirable.

Bi-lingual candidates are encouraged to apply.

The starting hourly rate is $18.70. The annualized salary for this position is $36,465 per year (based on a 37-1/2 hour work week).

The benefits package includes:

Employees receive a generous paid leave benefit, and paid leave begins to accrue on an employee's first day of employment; an employee would receive about 24-1/2 paid days off in the first year. The number of paid leave hours an employee accrues is based on length of service; the paid leave time accruing increases after one year, five years, and ten years of employment .

Employees receive scheduled annual salary increases, starting after one year of employment.

Paid Holidays -- LCMHA observes 14 paid holidays per year; employees are eligible for paid holidays as of the first day of employment.

Employees are eligible to enroll in comprehensive medical, dental, and vision insurance as o f the first day of employment.

• Medical insurance: the agency covers:
  • The agency covers 100% of the insurance cost for one of the plan choices, at all three levels of coverage (employee-only, employee-plus-one, and family coverage);
  • The agency covers about 87% of the insurance cost at the employee-only coverage level for the other two plan choices;
  • The agency covers about 77% of the insurance cost at the employee-plus-one and family coverage levels for the other two plan choices.
• Vision insurance: the agency covers 87% of the cost for all coverage levels;
• Dental insurance: the agency covers 100% of the cost for all coverage levels.

Employees who decline to enroll in the agency's medical insurance program because they have medical insurance coverage from a different source receive a medical insurance opt-out payment (this benefit starts as of the first day of employment).

Retirement Benefits: this benefit starts as of the first day of employment.

Long-Term Disability and Life Insurance (at no cost): this benefit starts as of the 91st day of employment.