Senior Instructional Designer and Facilitator - Holland, MI (Onsite)

Join the Future of Workspace Innovation at Haworth
Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture – we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades.

We're looking for visionaries like you to help write the next chapter of our story.

Discover more here !

Job Overview

We are looking for a Senior Instructional Designer and Facilitator to join our team onsite in Holland, MI.

The Senior Instructional Designer and Facilitator is responsible for leading the design, development, and delivery of impactful learning experiences that support organizational change and performance. This role applies expertise in instructional design, adult learning principles, and training evaluation to create learner-centered programs that drive adoption, engagement, and results. Key responsibilities include conducting needs assessments, collaborating with stakeholders, and developing training strategies and schedules that align with business goals. The position also plays a critical role in facilitating learning sessions and supporting enterprise-wide initiatives through effective change management and communication strategies. This role contributes to large-scale transformation efforts, such as the Source to Settle (S2S) initiative, by ensuring employees are equipped to navigate new systems and processes with confidence. Success in this position is supported by a strong foundation in strategic thinking and collaboration.

Essential Functions

• Design and deliver change management strategy for training initiatives. Support the communication strategy related to change management within training initiatives.
• In partnership with the main Project Manager, develop and manage the training project plan, completing deliverables on time and within budget to key stakeholders.
• Provide technical training for medium/large projects.
• Independently conduct comprehensive training needs assessments, utilizing various data collection methods to identify performance gaps and recommend targeted training solutions.
• Independently design and develop innovative and engaging training programs, incorporating adult learning principles, instructional design best practices, and emerging technologies.
• Facilitate highly interactive and engaging training sessions, utilizing a variety of facilitation techniques to maximize learner participation and knowledge retention.
• Mentor and coach subject matter experts who deliver training, providing guidance on LMS use, instructional design, facilitation techniques, and adult learning principles.
• Evaluate the effectiveness and return on investment (ROI) of training programs, using established data-driven approaches to measure impact and demonstrate value.
• Contribute to the development of departmental standard work, training strategies, aligning training initiatives with business objectives.
• Research and recommend innovative training solutions and technologies to enhance the effectiveness and efficiency of training programs.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Required Qualifications

Education

• Bachelor's degree in instructional technology, organization development, education or equivalent.
• Education Equivalency:
  • Associate's degree in instructional technology, organization development, education or equivalent, or similar relevant field of study plus 2 years of related experience or,
  • 4 years of related experience if no post-secondary education.
  • Military Equivalency at

Experience

• 5 years of experience in adult-level learning, training, development, and delivery with Bachelor’s degree or,
• 3 years of experience in adult-level learning, training, development, and delivery with Master’s degree.

In addition:

• Applicants must be able to work onsite in Holland, MI, without relocation assistance.
• Applicants must possess an unrestricted right to work in the US to be eligible for this position.
• Willing and able to travel up to 25 percent of the time.

Preferred Qualifications

• PMP Certification.
• PROSCI Certification.
• Experience with SAP Ariba, S/4HANA.
• Excel Intermediate to Advanced Experience level.
• Experience with Teams or Adobe Connect for virtual class delivery.
• ADDIE methodology.
• Bilingual in Spanish/English.

#LI-JG1

Knowledge, Skills and Abilities

• Communications and Media
• Administration and Management
• Management of Financial Resources
• Education and Training
• Systems Analysis
• Management of Personnel Resources
• Learning Strategies
• Systems Evaluation

Design your future with Haworth
Headquartered in Holland Michigan, Haworth is a family-owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state-of-the-art resources, collaborate with cross-functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career.

We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.

At Haworth, members enjoy benefits from their first day of employment:

• 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
• Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.
• 401k Match: Contribute 6% of your annual salary, and Haworth will match 7%.
• Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance.
• On-Site Gym: Well-equipped gym, open 24/7. 
• Annual Bonus Programs
• Tuition Reimbursement
• Volunteer Time Off
• Parental Leave
• Pet Insurance
• Zero Waste to Landfill