Systems Administrator I

Job Description

Job Description

Location: Hybrid Work Eligible
Department: Technology Team

???? Formal Application:
The formal application can be found attached to this posting . Please review and complete it to take the next step toward joining our team!

At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire. That purpose drives everything we do—and every team member plays a vital role in making it a reality. If you're eager to grow your IT career, thrive in a collaborative environment, and want your work to make a real difference, this could be your next step.

We’re looking for a Systems Administrator I to provide hands-on support for the implementation and maintenance of hardware, software, and network systems across the organization. In this role, you'll support the execution of IT projects and provide frontline technical assistance, ensuring that our systems and equipment are secure, functional, and up to date.

You will also assist with merger and acquisition efforts, system upgrades, troubleshooting, and general technical support that directly impacts our team member and member experience.

• Support IT projects including hardware and software rollouts, server upgrades, and network enhancements.

• Assist with system troubleshooting, helpdesk ticket resolution, and technical escalations.

• Perform installations, upgrades, and maintenance of desktops, laptops, and peripherals.

• Provide technical support for telephony systems, including programming and troubleshooting.

• Coordinate with project teams and vendors to ensure smooth implementation and support.

• Maintain accurate inventory of hardware and software licenses and ensure compliance.

• Travel to branch locations to deploy or retrieve equipment as needed.

• Support merger-related projects from a hardware and connectivity perspective.

• Document system changes, technical procedures, and resolutions for internal reference.

• Education: Bachelor’s degree preferred.

• Experience: At least 2 years of relevant IT support or system administration experience.

• Technical Knowledge:

  • Familiarity with desktop imaging and endpoint security tools

  • Understanding of basic networking, printers, scanners, and telephony hardware

  • Experience with Symantec Client Management Suite and Endpoint Protection is a plus

• Core Skills:

  • Strong attention to detail and organizational skills

  • Excellent customer service and communication abilities

  • Critical thinking and initiative in problem-solving

  • Ability to manage multiple tasks and meet deadlines

  • Collaborative mindset with willingness to assist team members and departments

We live by our core values:

• Committed: We serve Michigan with integrity and respect.

• Charitable: We Give Big every day to our members, communities, and one another.

• Credible: We’re trusted advisors and solution providers.

• United: We work together, celebrate wins, and grow as a team.

As part of our team, you'll find more than just a job—you'll find purpose, growth, and a workplace that truly values people.

• Work Style: Hybrid eligible after training and onboarding

• Physical Requirements: Must occasionally lift/move up to 25 lbs and travel to Michigan-based locations

• Accommodations: Reasonable accommodations are available upon request

Start your IT career with an organization that’s committed to community and innovation.
Apply today to join our growing Technology team as a Systems Administrator I !