Comfort Consultant

Our company is seeking a dedicated HVAC Residential Comfort Consultant to join our dynamic team. This role involves brining expert industry knowledge to personalize home comfort solutions for customers in home while representing Great Dane's high standards and professional reputation. The successful candidate will engage with customers to understand their needs and offer the best services and equipment solutions. This role involves providing exceptional customer service, offering evaluations and quotes, supporting field technicians, and managing post-sale projects while achieving KPIs, departmental budget and production goals.

Responsibilities:

• Deliver a 5-star consultant experience in home for each customer
• Mastering current technology, system knowledge, and industry best practices
• Convert sales leads into sold work for the HVAC install department using
• Develop multiple installation options to meet the long-term home comfort needs of the client
• Establish customer rapport to ensure the highest levels of customer satisfaction
• Educate the customer on financing options
• Collect client information and maintain accurate interaction notes
• Participate in all required company trainings and meetings
• Travel to customer homes
• Performs other duties and responsibilities as assigned

Required Skills, Knowledge, and Abilities:

• Minimum of 2 years of previous sales experience - trades or home services preferred
• Valid U.S. Driver’s License
• Strong interpersonal communication skills

Preferred Qualifications:

• Previous HVAC install or service experience
• Knowledge of Service Titan software

Benefits

• Take-home vehicle, gas card, and uniforms provided
• Benefits eligible day one - medical, dental, and vision insurance
• 401k + Company Match
• Six paid holidays, PTO, and a floating holiday
• Employer sponsored life, short-term and long-term disability insurance
• Parental & bereavement leave