Installation Technician

Technician Trainee

Does this position interest you? You should apply even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

What You Will Do

Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including:

• Observing and assisting in installing and repairing auto glass
• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing
• Providing additional services & products
• Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques.
• Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday.
• Performs other duties as assigned
• Complies with all policies and standards

What You'll Get:

Competitive weekly pay starting at $20.25/hour, increasing to $24/hour after training and certification.

Earn $5/set of wiper blades when added for customer safety.

Potential to be promoted after your first year! Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction.

A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.

Program to buy additional PTO or sell unused time up to 16 hours.

Up to $5,250 annually in tuition reimbursement.

Paid training and all the tools and resources you'll need to be successful.

Education Qualifications

High School Diploma GED/Equivalent Preferred

Experience Qualifications

Must be 18 years of age or older Required

Skills and Abilities

Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.

Ability to stand for extended periods, work in tight spaces, bend and twist body

Ability to use a variety of hand tools and power tools safely and effectively

Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology

Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations

Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods

Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the "Safelite Way of Fitting"

Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs

Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues

Problem-solving and ability to trouble-shoot issues, independently and collaboratively

Ability to read, write and interpret the English language and technical directions

Ability to communicate orally (via phone) and written (via computer or other electronic means)

Ability to maintain a professional appearance, adhering to Company dress code and PPE policies

Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).