Clinical Liaison- Registered Nurse (RN) (Grand Rapids)

Clinical Liaison – Hospice Care (Registered Nurse)

Location: Grand Rapids, MI 

About the Role:

Emmanuel Hospice is seeking a compassionate and skilled Clinical Liaison to serve as the vital connection between hospital systems, patients, families, and our hospice care team. This role blends clinical expertise with relationship-building to ensure timely, compassionate, and clinically appropriate referrals. As a member of our Business Development team, you will educate healthcare providers about hospice services, assess patient eligibility, and facilitate smooth transitions into hospice care.

Benefits for the Clinical Liaison- Registered Nurse (RN): 

• Competitive Salary up to $85,000
• Mileage reimbursement at the federal rate
• Self-care coaching + EAP
• Company tech provided (laptop/iPad, phone) Generous time off including PTO and Sick Time packages
• Medical, Dental, & Vision and other benefits offered starting Day One!
• Employer paid Life and Short-term Disability
• Bereavement leave that allows for support of you and your family
• 403(b) plan with match

Responsibilities:

• Act as the primary liaison between hospital and hospice teams, strengthening partnerships and supporting referral sources.
• Collaborate with care managers, social workers, and interdisciplinary teams to identify hospice candidates and support discharge planning.
• Provide patient and family education on hospice services, expectations, and next steps.
• Identify and resolve barriers to discharge (family readiness, transportation, DME delays, medication issues).
• Coordinate placement needs and confirm appropriate levels of care (home, facility, respite, GIP-to-home).
• Review eligibility documentation with providers and hospice Medical Director to ensure compliance.
• Communicate real-time updates to Admissions, Scheduling, and Clinical Leadership.
• Ensure DME and comfort medications are ordered and delivered prior to discharge.
• Serve as the primary contact for hospice patients presenting to the ED or admitted to the hospital.
• Maintain accurate documentation in EMR systems for all communications, referrals, and admissions.
• Partner with Business Development and Clinical Leadership to identify referral trends and service needs.
• Uphold compliance with Emmanuel Hospice policies and all Federal, State, and local regulations.

Qualifications:

• Valid Registered Nurse license in the State of Michigan (Associate Degree required; BSN preferred).
• Minimum 2+ years of acute care experience ; 1 year of home care or hospice experience preferred.
• Demonstrated success in building strong partnerships with healthcare providers and families.
• Proven experience in referral development and relationship building with community resources.
• Proficiency in Microsoft Office, presentations, database tracking/reporting, and EMR systems.
• Excellent oral communication skills; self-directed with the ability to work independently.
• Ability to push, pull, move, and/or lift a minimum of 50 pounds

Why Join Emmanuel Hospice?

At Emmanuel Hospice, we believe in providing compassionate, holistic care that honors the dignity of every patient and family. As a Clinical Liaison, you will play a pivotal role in ensuring patients receive timely, supportive, and seamless transitions into hospice care. You’ll be part of a collaborative team dedicated to making a meaningful difference in the lives of those we serve.

Come As You Are:

At Emmanuel Hospice, you’ll be part of a team that feels like family—where every voice is heard, and every heart matters. We embrace people from all walks of life and value the unique strengths you bring, whether your path has been traditional or not. Here, you’ll find encouragement to keep learning and growing through continuing education, hospice certification, and genuine support from colleagues who share your compassion and purpose.

Just a little more about Us: 

Emmanuel Hospice is an interfaith collaboration created by St. Ann’s, Clark, Brio Living Services, and Sunset. With over 200 years of combined experience, we share resources, skills and expertise to deliver care with unparalleled compassion. We are committed to offering the highest level of quality care by being Medicare certified and CHAP accredited .

Apply Today! 

Compensation details: 75000-85000 Yearly Salary

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