Operations Program Coordinator

The Operations Program Coordinator serves as a strategic advisor and operational partner, ensuring alignment between the COO’s priorities and organizational execution. This role combines project leadership with analytical expertise to ensure successful execution of initiatives, improves operational efficiency, scalability, and organizational performance to drive long term strategy.

JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES

Key Responsibilities

• Strategic Planning & Execution
  • Partner with the COO to define and implement operational strategies aligned with corporate objectives.
  • Track progress on strategic initiatives and ensure timely delivery of key milestones.
  • Assist the COO in evaluating business processes and recommending improvements.
  • Support strategic planning efforts, including modeling and forecasting.

• Operational Oversight
  • Provide guidance and oversight for projects within Service Operations, Production Management, Medical Management, and Service Excellence.
  • Identify and resolve operational bottlenecks to improve scalability and efficiency.
  • Collect, analyze, and interpret operational data to identify trends, gaps, and opportunities.

• Executive Communication/Reporting
  • Draft and manage internal and external communications on behalf of the COO.
  • Prepare presentations, reports, and updates for executive leadership and board meetings.
  • Track KPIs and provide actionable insights to the COO.

• Meeting & Event Management
  • Coordinate leadership summits, operating committee meetings, and strategic reviews.
  • Develop agendas, manage materials, and ensure accurate follow-up on action items.

• Cross-Functional Collaboration
  • Act as liaison between the COO and senior leadership teams to ensure alignment and accountability.
  • Foster collaboration across departments to achieve organizational goals.
  • Facilitate communication between the COO and project teams.

• Special Projects
  • Lead or support high-priority projects that enhance operational performance and organizational growth.
  • Develop project plans, timelines, and deliverables; monitor progress and mitigate risks.

Qualifications

• Bachelor’s degree in Business, Finance, Operations, or related field.
• 1-3 years of experience in project management, business analysis, or operations.
• Strong analytical and problem-solving skills.
• Proficiency in project management tools and data visualization platforms.
• Excellent communication and stakeholder management abilities.
• Experience in healthcare or corporate operations is a plus.

Core Competencies

• Project Management
• Analytical Thinking
• Strategic Planning
• Communication & Influence
• Operational Excellence

Performance Metrics

• On-time delivery of projects aligned with COO priorities.
• Accuracy and clarity of analytical reports and dashboards.
• Positive feedback from stakeholders on collaboration and communication.
• Demonstrated improvements in operational efficiency.

Salary: $65,000/annually

Benefits Offered

• Competitive compensation and annual bonus program
• 401(k) retirement program with company match
• Company-paid life insurance
• Company-paid short term disability coverage (location restrictions may apply)
• Medical, Vision, and Dental benefits
• Paid Time Off (PTO)
• Paid Parental Leave
• Sick Time
• Paid company holidays and floating holidays
• Quarterly company-sponsored events
• Health and wellness programs
• Career development opportunities

Remote Opportunities

We are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, Nevada, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.

Our Story

Founded in 2005, Integra Partners is a leading national durable medical equipment, prosthetic, and orthotic supplies (DMEPOS) network administrator. Our mission is to improve the quality of life for the communities we serve by reimagining access to in-home healthcare. We connect Payers, Providers, and Members through innovative technology and streamlined workflows affording Members access to top local Providers and culturally competent care. By focusing on transparency, accountability, and adaptability, we help deliver better health outcomes and more efficient management of complex healthcare benefits. Integra Partners is a wholly owned subsidiary of Point32Health.

With a location in Michigan plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community. We’re looking for energetic, talented, and dedicated individuals to join our team. See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare. We look forward to learning more about you.

Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.