Upfitter Support Technician
- Maintain accurate real-time inventory records of chassis on-site, including location tracking and status updates
- Monitor and manage chassis storage areas to ensure proper spacing, accessibility, and environmental protection
- Conduct regular inventory audits and reconcile discrepancies between physical counts and system records
- Perform thorough pre-delivery inspections (PDI) on all incoming chassis to identify transport damage, missing components, or manufacturing defects
- Document and photograph any damage or defects using standardized reporting procedures
- Monitor chassis condition during storage period and identify any deterioration or damage
- Ensure all relevant OEM reworks and updates completed prior to upfit release
- Perform chassis maintenance during storage including battery charging/replacement, fluid checks, and preventive service to keep units production-ready
- Execute software updates and ECU re-flashing as required by OEM engineering changes
- Conduct diagnostics using factory scan tools to identify and troubleshoot fault codes, drivability issues, and system malfunctions
- Complete running change installations and retrofit work as directed by OEM engineering
- Coordinate with upfitter maintenance team when chassis requires specialized service or parts
- Keep chassis operational and ready for production flow, minimizing downtime due to technical issues
- Troubleshoot chassis-related issues during the upfitting process
- Document and communicate recurring issues or trends to OEM engineering and quality teams
- High school diploma or equivalent required; Associate's degree in automotive technology or related field preferred
- ASE certifications or OEM technical certifications highly desirable
- 3+ years experience in automotive/commercial vehicle repair, dealership service operations, or manufacturing environment
- Previous experience with chassis inspection, vehicle inventory management, or quality control preferred
- Demonstrated hands-on experience with vehicle diagnostics, software programming, and repair procedures
- Knowledge of commercial vehicle systems including electrical, powertrain, chassis, and body builder integration
- Strong understanding of commercial vehicle chassis systems and components
- Ability to read and interpret technical documentation, wiring diagrams, and engineering specifications
- Proficient in vehicle inspection procedures and damage assessment
- Computer proficiency including inventory management systems, Microsoft Office, and database applications
- Hands-on diagnostic and repair capabilities using OEM scan tools, multimeters, and test equipment
- Experience with vehicle software updates, ECU programming, and module calibration procedures a plus
- Competent in mechanical repairs including electrical troubleshooting, component replacement, and system testing
- Knowledge of proper torque specifications, fluid requirements, and OEM service procedures
- Ability to maintain detailed service records
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