Medical Receptionist/Physical Therapy Technician

Advanced Physical Therapy has several locations serving the Metro Detroit area for more than 27 years. Our philosophy is to provide the highest quality therapy through hands-on, personalized care and education. Our seasoned, licensed physical therapists develop treatment plans based on the individual's unique needs. 

Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Come join our caring team of clinical experts!

Job Description

We are seeking a motivated and enthusiastic Medical Receptionist to join our fun and energetic outpatient orthopedic clinic. In this dual role, you will manage front office operations and assist with physical technician duties, ensuring an excellent experience for our patients.

• Greet patients and provide outstanding customer service
• Coordinate care for each patient from initial evaluation to discharge
• Answer phones and manage electronic scheduling
• Perform data entry and verify insurance benefits
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Handle administrative tasks, including faxing, filing, and other duties as assigned
• Assist physical therapists with patient care and administer hot and cold packs
• Maintain therapy equipment and ensure a clean, neat clinic environment

Qualifications

• High school graduate or equivalent
• 1+ years of previous medical front office experience preferred
• Excellent telephone skills and proficiency in Word and Excel
• Experience with medical software preferred
• Flexibility with work hours and availability
• Attention to detail with great time management and organizational skills
• Team player attitude with an energetic focus on excellent customer service

Additional Information

• 401k
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive