Maintenance Technician I

Job Description

Job Description

Description:

Job Title: Maintenance Technician I

Department: Property Management

Reports To: Property Manager

Employment Type: Full-time, 40 hours per week

FLSA Status: Non-exempt

Approved By: Chief Culture & Community Officer

Approved Date: 2026

Who We Are
For more than 40 years, Dwelling Place has been a nonprofit housing provider and community advocate based in Grand Rapids, Michigan. We believe that housing is the foundation for thriving communities. Our team is bold, determined, creative, and inclusive, working every day to make sure that safe, affordable housing is not just an idea, but a reality.

Your Role
As a Maintenance Technician I, you play an essential role in keeping our apartment community safe, comfortable, and running smoothly. You’re the go-to person for day-to-day maintenance needs, helping ensure our residents love where they live. From quick fixes to preventative care, your work directly impacts the quality of our community.

• Complete routine maintenance and service requests in residents’ apartments and common areas safely and efficiently, including emergency, on-call, make-ready, preventative, inspection, routine, and resident-requested repairs.
• Assist with apartment turns, including clean-outs and make-readies for new move-ins, performing basic repairs such as plumbing, electrical, carpentry, drywall, painting, and appliances.
• Help maintain clean, safe, and organized maintenance shops, mechanical and service rooms, and storage areas.
• Work collaboratively with property management and maintenance teams, and vendors.
• Conduct preventative maintenance to help reduce long-term issues and downtime; perform basic scheduled maintenance on tools, equipment, and building systems as assigned.
• Respond to maintenance emergencies and participate in an on-call rotation as needed.
• Follow all safety procedures, company policies, and fair housing guidelines.
• Support the team with additional responsibilities and special projects as assigned, in response to evolving operational and business needs.

Grounds & Seasonal Responsibilities

• Help maintain attractive, safe grounds by removing debris, rubbish, and hazards.
• Perform landscaping tasks as needed, including mowing, trimming, planting, pruning, watering, and leaf removal.
• Assist with snow removal, ice control, and ice melt application and be available during snow events to ensure safe access to sidewalks, parking lots, and driveways.

How You Work

• You take pride in your work and pay attention to the details.
• You manage your time well and can handle multiple tasks throughout the day.
• You communicate clearly and respectfully with residents, teammates, and supervisors.
• You’re dependable, accountable, and open to learning new skills.
• You approach problems with a solution-oriented mindset.

Your Work Environment

You’ll work both indoors and outdoors across the apartment community, including residential units, mechanical rooms, and common areas. This role is hands-on and active, often requiring standing, walking, climbing stairs or ladders, bending, and working in a variety of weather conditions. No two days are the same, and that’s part of what makes the role rewarding.

Why You’ll Love Working Here
We offer a comprehensive, market-competitive compensation package, benchmarked against industry standards to attract top talent. Our compensation philosophy is to match or exceed industry averages.

• Salary range: $22.73 - $25.25 per year, based on experience and/or qualifications.
• Benefits: health, dental, vision, retirement plan including employer match, life and disability insurance, paid time off, access to an Employee Assistance Program (EAP), and professional development support.
• Health & Wellness: Medical, Dental, and Vision insurance. Access to our Employee Assistance Program (EAP) and mental health resources.
• Financial Future: A 403(b) plan with a generous employer match (100% of your contribution up to 5%). Company-paid basic life and long-term disability insurance.
• Work-Life Balance: Paid vacation, personal, and sick time, plus 14 paid holidays per year. We support flexible working hours in the summer and hybrid remote work options for eligible positions.
• Career Growth: Opportunities for professional development through training programs, mentorship, and tuition reimbursement program.
  

Our Commitment

We are an equal opportunity employer committed to fostering an inclusive and respectful workplace. We encourage applications from individuals of all backgrounds and experiences and value the diverse perspectives that strengthen our team.

What You Bring

Required

• High school diploma or General education degree (GED) and/or two or more years related experience and/or training.
• Basic knowledge of apartment or building maintenance
• Ability to troubleshoot and complete common repairs with guidance
• Strong customer service mindset and a positive, professional attitude
• Ability to lift, carry, push, or pull up to 50 pounds
• Valid driver’s license and reliable transportation
• Willingness to participate in an on-call rotation

Preferred

• Prior experience in multifamily housing, residential, or commercial maintenance
• Familiarity with HVAC systems and basic appliance repair
• Experience using maintenance tracking or work order software