Credit Analyst
Job Description
Job Description
The Accounts Receivable (A/R) Credit Analyst will be responsible for A/R collections, processing credit cards, customer service regarding A/R accounts including disputed invoices, set up new customer accounts, update customer information on database, submit customer invoices through online portals, maintain monthly consolidated billing report for select customers.
Principle Responsibilities:
- Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
- Creates invoices according to company practices; submits invoices to customers.
- Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
- Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
- Creates reports regarding the current status of customer accounts as requested.
- Researches customer discrepancies and past-due amounts.
- Client centered mentality and passion for customer service.
- Assists in generating weekly billing statements based.
Education/Experience:
- Bachelor’s degree in Accounting or Business Administration OR 2+ years of work experience
- Proven ability to provide accurate and thorough analysis with attention to detail
- Proficient in MS Office Suite required with strength in Excel
- Ability to troubleshoot and problem solve
- Excellent interpersonal and verbal communication skills
- Highly motivated, well-organized, and quality focused
- Must be a team-oriented professional who can handle multiple projects in a fast-paced environment
- A demonstrated ability to work well in a team environment, to be proactive, to work independently of day-to-day supervision
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