Service Advisor Automotive | Bonus Potential | Family Owned

Tuffy Tire & Auto 08052
Northville, MI

Job Description

Job Description

Benefits:

  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Why Work With Us
We are a locally owned Tuffy Tire & Auto Service Center built on honest service, strong customer relationships, and a team-first culture. Our Service Advisors play a key role in creating trust with customers while helping the shop operate efficiently and profitably.
If you enjoy working with people, solving problems, and being part of a fast-paced environment where your effort directly impacts your earnings, this is the role for you. Named Tuffy Multi Dealer of the Year for 2025!!

What We Offer
  • Competitive base pay + performance bonuses
  • Paid holidays & PTO
  • Closed Sundays
  • Flexible scheduling with rotating weekday off
  • Health, dental & vision insurance
  • 401(k) retirement plan
  • Paid training & advancement opportunities
  • Employee discounts
  • Supportive, team-oriented workplace
What Youll Do
  • Greet customers and build lasting relationships
  • Listen to customer concerns and translate them into repair needs
  • Present inspections and service recommendations clearly and honestly
  • Prepare estimates and communicate timelines
  • Coordinate workflow between technicians and customers
  • Deliver completed invoices and explain services performed
  • Help maintain a clean, organized, professional front counter
What Were Looking For
  • Automotive service advising or customer service experience preferred
  • Strong communication and sales skills
  • Organized and able to multitask in a fast-paced shop
  • Positive attitude and team mindset
  • Valid drivers license
Schedule
  • Full-time, 5-day work week
  • Shop hours: MondayFriday 8am - 6pm and Saturday 8am - 4pm
  • Employees receive one rotating weekday off plus Sunday
  • Typical schedule averages 4045 hours per week
  • Closed every Sunday for work-life balance
Why This Role Matters
You are the bridge between our technicians and customers. Your ability to build trust keeps customers coming back and drives the success of the entire shop.
Apply today and grow your career with a team that values people as much as performance.

Posted 2026-04-23

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