HOSPICE TRANSITION LIASON

Job Description

Job Description

Hospice General In-Patient Hospital Liaison

Job Description

The Hospice Hospital Liaison will be a Registered Nurse (RN) who will act as liaison between the referral sources and the hospice team. This role will perform pre-admission evaluations for appropriateness of hospice services, obtain informed consents, initiates the admission process by educating and informing patient/family of hospice, and its services. This role will work directly with the consultant team to develop and maintain referral source relationships between Custom & Downriver Corwell Hospitals.

Please note that all clinical decisions must be made under the direction and supervision of the Director, Clinical Operations and in accordance with regulation admission/eligibility by the Medical Director.

Hospice Principal Accountabilities

• Promotes philosophy for hospice and its available services.
• Explains services and benefits to patients, family members, and significant others in a manner that facilitates an accurate and positive view of services.
• Assesses referred patient’s clinical needs and disease status and if needed confers with patient’s attending physician and leadership regarding assessment to establish eligibility.
• Facilitates patient discharge to home by establishing initial needs and coordinating transportation, DME, medication needs, supplies and admission.
• Ability to speak to hospice consent forms and to articulate in a clear manner to hospice patients, family members and/or caregivers.
• Represents Custom and its services in a competent, professional manner consistent with the organization’s service and teamwork culture.
• Communicates identified patient needs to appropriate leadership as well as potential solutions.
• Establishes and maintains significant professional referral source relationships leading to patient referrals.
• Ensures all available medical records, referral forms are completed, dated, and signed, and turns in to referral management.
• Works closely with community, hospital, and facility education representatives to meet growth and development targets and maintain market acceptance and allegiance.
• Promotes a positive working relationship between program and corporate personnel.
• Independently attends and participates in staff meetings, educational programs and community events.
• Proactively provides education to facilities on the purpose, process, and goal of general Custom Hospice Care.

General Requirements

• Proactive and effective problem-solving skills.
• Outstanding interpersonal and communication skills, both verbal and written.
• Expertise in agency and community resources and practices.
• Excellent working knowledge or regulatory standards and reimbursement issues in home care and hospice.
• Proven organizational skills.
• Demonstrated knowledge of payer sources.
• Demonstrated knowledge of the referral source types and community resources.
• Accurate and timely documentation skills.
• Demonstrated management/leadership skills.
• Willingness to work a flex schedule and serve patients/families in the geographic service area.
• Detail oriented with good time management skills.

Registered Nurse Qualifications

• Registered Nurse license in state(s) practicing.
• Has 1+ years’ experience as a General In-patient Liaison for Hospice settings.
• Preferred board Certification or working toward board certification in hospice and palliative care.

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