Affordable Housing Communications Specialist
Job Description
Job Description
RPI Management, Inc., Housing Agent for the Michigan State Housing Development Authority (MSHDA), is seeking an Affordable Housing Communications Specialist to support communication and coordination for move-in, move-out, and lease-up processes within the Housing Choice Voucher, Project-Based, and HUD-VASH programs we manage.
Job Description:
The Communications Specialist plays a key role in supporting tenants, landlords, and applicants through all stages of the move and lease-up process. This position ensures that tenants and landlords receive clear, timely, and accurate information about housing program requirements, move-in documentation, and leasing procedures.
This position requires excellent communication skills, strong attention to detail, and the ability to balance multiple priorities in a fast-paced environment while maintaining a supportive and professional approach with all partners.
Candidate Requirements:
- Excellent attendance and reliability
- Strong communication and customer service skills
- Highly detail-oriented and organized
- Professional communication skills (oral and written)
- Basic computer proficiency (typing, email, internet searches, data entry)
- Ability to work both independently and as a team
- Positive attitude and willingness to learn housing program procedures
- Prior affordable housing experience preferred, but not required
Additional Details:
Education: High School Diploma or GED required; further education preferred
Standard schedule: Monday-Friday, 7:30 a.m.-3:30 p.m.
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