Remote Virtual Assistant at Kids Creek Children’s Clinic Traverse City, MI

Company Overview

Kids Creek Children’s Clinic is a leading pediatric clinic located in TraverseCity, MI. Our clinic provides comprehensive medical care for children from birth to adolescence. We are committed to providing the highest quality of care to our patients and their families.

Position Overview

We are seeking a highly organized and reliable Remote Virtual Assistant to join our team. This is a full‑time, remote position that offers the flexibility to work from home. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work independently.

Key Responsibilities

• Manage and maintain appointment schedules for physicians and other staff members
• Answer and direct incoming calls, emails, and other communications
• Prepare and send out patient correspondence, including appointment reminders and follow‑up communications
• Maintain patient records and update information as needed
• Assist with billing and invoicing tasks
• Coordinate with insurance companies and other healthcare providers as necessary
• Perform general administrative tasks, such as data entry, filing, and organizing documents
• Provide excellent customer service to patients and their families
• Collaborate with other team members to ensure efficient and effective operations
• Other duties as assigned

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• 1–2 years of experience in a similar role, preferably in a healthcare setting
• Strong computer skills, including proficiency in Microsoft Office and electronic medical records systems
• Excellent verbal and written communication skills
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Availability to work full‑time during regular business hours
• Reliable internet connection and home office setup

Benefits

• Competitive salary and benefits package
• Flexible work schedule and the ability to work from home
• A supportive and collaborative work environment
• Opportunities for growth and professional development

If you are a highly organized and self‑motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at Kids Creek Children’s Clinic.