Service Technician

Service Technician | The Shyft Group (SV) | Charlotte, MI (SV)

Regular Employee | Hourly Non-Exempt | $27.00 - 35.00

What you’ll do:
The Service Technician position is responsible for completing consistent, quality service repairs to company and non-company vehicles such as truck, emergency response bodies and chassis, motorhome chassis, and specialty vehicles.

• Complete consistent and quality service repairs oncompany and non-company vehicles such as emergency response bodies and chassis, motorhome chassis, and specialty vehicles
• Document cause and corrections for all repairs
• Learn and retain skills and practices needed to complete assigned duties
• Effectively communicate with customers, providing updates to repairs and answering any relevant technical questions, as requested
• Read and follow detailed operator instructions, installation drawings, blueprints, etcetera, as required by a particular area
• Perform rework, as needed
• Apply feedback or instructions from Supervisor, as needed
• Complete proper forms and documentation
• Self-check work and inspect prior processes
• Use basic hand, electric, cordless, and pneumatic tools, as required
• Meet service shop goals
• Maintain a clean and safe work area
• Initiate process improvements
• Support 5S in work area
• Communicate with cross-functional teams (manufacturing, engineering, materials, purchasing, sales, etcetera) to resolve issues
• Work in proximity with customers, dealers, and OEMs, as needed
• Solve complex problems with minimal assistance
• Complete reports for travel expenses, as needed
• Other duties as assigned

What you need to be successful:

• HS Diploma or GED
• Minimum of5 years in a service shop environment preferred
• Possess a CDL, or be willing to obtain
• Possess State of Michigan Heavy Duty Truck (HDT) certifications and ASE HDT Repair Certifications (T2 to T8), or be willing to obtain
• Excellent attendance
• Positive attitude
• Strong and consistent attention to detail
• Self-motivated with the ability to stay on task
• Team oriented
• Capable of comprehensive listening (understanding the message(s) that is being communicated)
• Basic computer skills are required

Willing to:

• Improve self / area / company (including pursuing additional training, if needed)
• Develop a working knowledge of company’s systems (example: AS/400)

Able to:

• Accumulate tools and equipment required to perform assigned tasks
• Work overtime on short notice
• Embrace change
• Travel when needed

Why The Shyft Group?
Our people are our greatest asset, and your success is our success! That’s why we provide comprehensive benefits that support your health, financial security, and work-life balance—so you can thrive both personally and professionally.

• Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan
• Financial Security: 401(k) with match, Disability, Life Insurance
• Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care.

At The Shyft Group, we don’t just offer benefits—we invest in your well-being. Join us and experience the difference!

Who we are:
The Shyft Group is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands— Utilimaster®, Blue Arc™, Royal® Truck Body, DuraMag®, Magnum®, Strobes-R-Us®, Spartan® RV Chassis, Red Diamond™, Builtmore™ and Independent Truck Upfitters™—are powered by 3,000+ team members across the U.S. and Canada.

Backed by 50 years of innovation and a supportive, entrepreneurial culture, we’re leading the way in electrification and proudly ranked among Fortune’s 100 Fastest Growing Companies.

Equal Employment Opportunity (EEO)

The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at [email protected].

The Shyft Group is an E-Verify Employer

Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.