Order Fulfillment Co-op (Shelby Township)

SUMMARY

Works with all functional teams involved to successfully assist in executing procedures for fulfilling internal/external customer orders. Learns internal procedures and processes necessary to accurately complete customer orders on time. Applies new skills and knowledge to day-to-day tasks, checks accuracy and performs analysis as needed, and learns the importance of communication, collaboration, transparency, and continuous improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Assists Order Fulfillment Coordinators with purchasing equipment for customer orders and projects.
• Participates in calls and meetings regarding specific projects with internal employees, customers and/or headquarters.
• Submits potential inaccuracies to a coordinator for further review.
• Prepares reports and other information regarding specific projects requested by other team members.
• Works with freight forwarder to track deliveries and provide feedback to Order Fulfillment Coordinators, Account Managers, and the customer.
• Provides updated information to other colleagues as requested.
• Participates in Order Fulfillment meetings as needed.
• Makes suggestions to streamline processes.
• Assists in resolving day-to-day issues with other functional teams as needed.
• Coordinates changes of content or timelines with other functional teams as needed.
• Understands and follows safety regulations and identifies safety concerns.
• Adheres to the Quality System for continuous improvement.
• Participates in training sessions, meetings, skill building.
• Maintains accurate and complete data in Customer Relationship Management (CRM) database as needed.

EDUCATION and/or EXPERIENCE

• High School student participating in co-operative education program or a current College/University student.
• Intermediate computer skills (Word, Excel, ERP system, Internet, E-mail), interpersonal skills, and the ability to manage multiple priorities and maintain confidentiality is required.
• Requires the ability to follow direction and meet deadlines.

KUKA is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.