Automotive Service Technician

Job Description

Job Description

Job Description:

About Fox Toyota of Rochester HillsFox Toyota of Rochester Hills is committed to delivering exceptional automotive service and customer satisfaction. We offer a professional and supportive work environment where your skills and dedication are valued, and your career growth is supported.Job DetailsSalary: Competitive pay based on experienceJob Type: Full TimeLocation: Rochester Hills, MI 48307Position OverviewAs an Automotive Service Technician, you will be responsible for diagnosing, maintaining, and repairing vehicles to ensure customer satisfaction. You will use the latest tools and technology while adhering to safety and quality standards. This position requires a professional attitude, technical knowledge, and a strong commitment to customer service.Primary ResponsibilitiesAccurately troubleshoot and resolve customer vehicle concerns using current administrative and technical systemsMaintain courteous and professional interactions with all customersAssist as a secondary customer greeter in the Service Drive areaStay current with technical publications, Service Comm, and Asist terminal operationsDeliver safe and reliable vehicle service on the first attemptAddress all original customer concerns before suggesting additional salesInspect vehicles for maintenance needs according to factory and local recommendationsReturn vehicles in a clean or cleaner condition than upon arrivalParticipate in factory and in-house training programsComplete all required paperwork and attach necessary shop forms to repair orders accuratelyPerform other duties as assigned by Service Manager, Assistant Service Manager, or Group LeaderArrive on time, ready to work, and maintain a clean uniformCompensation and BenefitsFox Toyota of Rochester Hills offers competitive pay, health benefits, paid vacation, paid holidays, and a professional work environment. Joining our team means becoming part of a winning organization that supports your growth, provides excellent earning potential, and appreciates your skills and dedication.We provide comprehensive training to help you succeed and grow in your automotive career.Equal Opportunity EmployerWe are an equal opportunity employer and maintain a drug-free workplace.

Job Requirement:Qualifications and RequirementsExperience performing warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and modelsProven track record of meeting or exceeding performance goalsExcellent communication skillsProfessional appearance and strong work ethicPositive attitude with high energy and motivationSuperior customer service abilitiesAbility to read and comprehend instructions accuratelyGood judgment and decision-making skillsValid state driver's license with a clean driving recordEducationHigh school diploma or equivalent requiredASE certification demonstrating technical aptitude is requiredTechnical or trade school degree preferred
WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!