Service Department Office Assistant

Thelen Auto Group
Bay City, MI

Job Description

Job Description

Service Department Office Assistant

At Thelen Auto Group this administrative position provides primary administrative support for the manager and department. You must have excellent communication skills with a focus on customer satisfaction.

This is an entry level position with the potential for advancement.

Job Duties:

  • Oversee the administrative processes from start to finish, handling all paperwork surrounding parts ordering, repair tickets, etc.
  • Oversee insurance paperwork & processing
  • Assist with scheduling department work
  • Work with the Parts Department to assist with ordering and receiving parts.
  • Assisting customers on the phone or via email
  • Opening and closing repair orders
  • Ensure that customers receive prompt, courteous, and effective service and have a positive dealership experience
  • Accounts payable and accounts receivable
  • Must be computer proficient
  • Valid driver's license
  • General automotive knowledge/experience helpful, but not required

Thelen Auto Group is a great place to jump start your automotive career!

We offer health, dental, vision, 401k with match, disability, paid time off, highly competitive wages, and so much more!!!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour based on prior experience

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8-hour shift
  • Monday to Friday

Posted 2026-02-11

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