Hospice Clinical Team Assistant (Administrative)

Hospice Clinical Team Assistant (Administrative) Location Grand Rapids, MI (Roosevelt Park area) :

Are you called to serve? Finding the right hospice is about finding the right people. People who will delicately guide patients through an unknown journey ahead; who serve the needs of family members with the same care as their patients; who will always be there to answer questions, so no one is left in the dark.

As a Team Assistant at Emmanuel Hospice, you will experience a rewarding work life in a full time, hourly position.

Responsibilities

• Coordination of team needs through daily communication with the clinical team.
• Attends Interdisciplinary Team Meetings, acting as scribe and managing IDT attendance, meeting invitation, and the scribe rotation schedule.
• Enters and updates information in the medical record as assigned.
• Performs visit verification activities weekly. Verifies visits provided to visits ordered and scheduled using the clinical notes and the schedule.
• Notifies Clinical Team Coordinator of discrepancies between visits ordered, scheduled, documented.
• Coordinates external medical supply and DME requests with field teams, and verifies data systems are up to date with current patient information.
• Assists clinical team with ensuring patients and families have updated NOE addendum as requested.
• Builds, edits, and maintains assigned and ad-hoc reports and spreadsheets with accurate/up-to-date information and collaborates with appropriate staff as needed.
• Prepares schedules for weekend and on-call coverage.
• Collaborates with Office Support team to assist in providing good communication to patients, families, and vendors by participating in office call queue and as a back-up for other Office Support Team roles.
• Communicates with other medical professional, patients/families, and facilities to coordinate the sharing of information in compliance with HIPAA.

Qualifications

· High School Diploma required; some college preferred.

· Demonstrated experience in customer service and clerical work.

· Experienced in Microsoft Office products required.

· EMR experience preferred.

Benefits

· Competitive compensation, including mileage reimbursement

· A generous PTO package

· A matching 403(b) plan

· Health, Dental, and Vision insurance available on the date of hire

· Tuition reimbursement and continuing education opportunities

· Generous bereavement leave

· Self-care coaching

· Electronic medical records and mobile devices for all clinicians

· Employee Assistance Program

· Employer paid Life and Short-term Disability

Job Type: Full-time

Pay: Up to $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Home Health

Schedule:

• 8 hour shift

Experience:

• health care: 2 years (Preferred)
• Microsoft Office: 3 years (Required)

Work Location: In person