Key Account Manager - EMS

Detroit, MI

Global contract Electronics Manufacturing Services, EMS requires a Key Account Manager

Preferably located in the Detroit or Upper Midwest Region but open.

Will be the face of the company to customers, managing program management, pcba npi and product transfer, coordinate between departments to ensure delivery on time and on quality.

Global company with global manufacturing. Leader in Automotive as well as other electronics.

We are seeking a Senior Key Account Manager —a strategic individual contributor possessing the technical gravitas to navigate the complexities of the U.S. automotive landscape. In this capacity, you maintain full ownership of the customer relationship throughout the entire business engagement.

You are not merely managing a portfolio; you serve as a strategic partner, aligning global capabilities to provide an optimized value proposition for our clients. Your mission is to plan, develop, and manage accounts within our strategic markets to meet corporate revenue targets. As the "voice of the customer", you will facilitate cross-functional collaboration to ensure the achievement of key account objectives—translating customer product roadmaps and market positioning into actionable growth strategies. If you are an expert at cultivating long-term value and driving revenue within the top tier of the automotive industry, we invite you to connect with us.

Reports to:

Sales Director - Mobility

Responsibilities

  • Develop and execute comprehensive account strategies that align with corporate roadmaps and long-term growth objectives.
  • Drive sustainable revenue growth by securing new business wins and expanding partnerships with existing customers across various business units.
  • Identify and qualify high-potential, financially sound program opportunities that strategically fit specialized manufacturing capabilities.
  • Cultivate and maintain influential relationships across all functional working levels to ensure long-term customer loyalty and satisfaction.
  • Lead the end-to-end sales process, from initial discovery and solicitation of quotations to the final generation of a sustainable opportunity pipeline.
  • Orchestrate the RFQ process by assessing customer requirements and collaborating with internal business units to determine the optimal factory and capacity solutions.
  • Provide critical market insights and competitive intelligence from assigned accounts to support strategic development and technology roadmaps.
  • Ensure organizational alignment through timely status reporting and the generation of accurate sales and revenue forecasts.

Qualifications:

  • Bachelor’s degree in Engineering, Sales, Marketing, or a related field; an advanced degree (Master’s or Doctorate) or professional certification is highly regarded.
  • Minimum of 5 years of experience in high-level account management or sales, with a functional understanding of the EMS, PCBA, or electronics manufacturing landscape.
  • Proven track record in "sales hunting," deal closure, and strategic account growth, underpinned by a strong grasp of financial principles and complex sales processes.
  • Highly analytical professional with expertise in project management and decision-making, capable of translating customer roadmaps into successful program opportunities.
  • Exceptional interpersonal and presentation skills, with the ability to facilitate cross-functional collaboration and engage effectively with stakeholders at all levels.

  • The opportunity to lead high-stakes accounts with the independence of a senior expert.
  • Access to a worldwide network of engineering excellence and manufacturing power.
  • A seat at the forefront of the EV and Mobility revolution.
  • Competitive pay package and a flexible, remote-friendly environment designed for high-performing professionals.
Posted 2026-03-18

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