Member Services Representative

Planet Fitness
Lansing, MI

Job Summary: Are you passionate about health, fitness, and helping others achieve their goals? Planet Fitness is looking for an enthusiastic, high-energy Part-Time Member Services Representative to join our Lansing team!

As the face of our club, you will create a positive, welcoming environment (our famous Judgement Free Zone®) for every member who walks through our doors. If you are a self-motivated team player who loves interacting with people and takes pride in keeping a facility clean and organized, we want to hear from you.

Essential Duties and Responsibilities:
Member Experience: Enthusiastically greet members, check them in, answer phone inquiries, and provide tours to prospective members.

Membership Support: Assist members with their accounts on the computer, explain membership options, and process enrollments or upgrades.

Club Excellence: Maintain a clean, safe, and sparkling environment by regularly cleaning gym equipment from top to bottom and keeping the facility tidy.

Qualifications & Requirements

Personality: A friendly, outgoing, and positive attitude is a must!

Skills: Strong communication skills and basic computer proficiency.

Work Ethic: Highly reliable, punctual, and self-motivated to complete tasks efficiently without constant supervision.

Age Requirement: Must be 18 years of age or older

Why You'll Love Working With Us (Benefits)
Free PF Black Card+ Membership (Enjoy all amenities and bring a guest for free!)

Consistent Work: Enjoy the stability of a reliable, set schedule.

Growth: Excellent opportunities for internal advancement and career pathing.

Paid Leave: Paid sick time included.

Physical Demands & Environment
Continual standing, walking, and engaging in conversation (in-person or over the phone) during your shift.
Regular cleaning of gym equipment and facilities.
Ability to occasionally lift up to 50 lbs.
Comfortable working safely around standard club cleaning products.

Compensation: $14.00 per hour

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 2026-05-14

Recommended Jobs

Tax Manager- Growing Local CAAS Firm

Caliber Recruiting Group
Detroit, MI

We have partnered with an excellent locally based and family operated accounting and advisory firm in Detroit, MI. This is a firm that truly values work life balance, puts employees first, and doesn…

View Details
Posted 2026-08-03

Advanced Lead Engineer - Embedded Software Development

GE Renewable Energy Power and Aviation
Grand Rapids, MI

Job Description Summary The Advanced Lead Software Engineer will participate in the full software life cycle including: planning, requirements, design, integration, verification & validation, cert…

View Details
Posted 2026-07-31

Client Success Lead

TechCollect
Rochester, MI

Job Description Job Description Techcollect.ai is a high-growth tech startup revolutionizing how the Homeowner Association Industry (HOA) operates. We empower HOA organizations to streamline thei…

View Details
Posted 2026-08-08

End of Line Quality Engineer - Battery Cell Development Center

General Motors
Michigan

Job Description The Role The Formation Quality Engineer is a senior technical role within General Motors’ Battery Cell Development Center (BCDC), responsible for defining and leading the qualit…

View Details
Posted 2026-07-15

Club Manager

Anytime Fitness
Ann Arbor, MI

ABOUT THE OPPORTUNITY Anytime Fitness is a leading fitness organization dedicated to transforming lives through health and fitness. We provide a supportive and dynamic environment where both our t…

View Details
Posted 2026-07-18

Field Labor / Pipe Layer

Jack DYKSTRA Excavating Inc.
Grand Rapids, MI

Job Description Job Description Field Laborer / Pipe Layer Company Overview: We are a family-owned excavating company with a strong reputation for quality work in site development, undergro…

View Details
Posted 2026-08-05

Events Coordinator

Marriott
Dearborn, MI

POSITION SUMMARY Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments…

View Details
Posted 2026-08-06

Travel Radiology Tech CT Tech Job

Detroit, MI

Job Description Are you a skilled Radiology Tech with expertise in CT imaging seeking a thrilling opportunity in the vibrant city of Detroit, Michigan? If you thrive in dynamic healthcare environme…

View Details
Posted 2026-06-26

Personal Lines Insurance Customer Service Representative

BGM Insurance Agency, Inc
Flint, MI

Job Description Job Description Fulfill Your Career Ambitions as a Personal Lines Insurance Customer Service Representative at BGM Insurance . Discover a rewarding career at BGM Insurance…

View Details
Posted 2026-08-05

Survey Technician

OHM Advisors
Livonia, MI

Job Description Job Description Come work for OHM Advisors, the community advancement firm. With the singular mission of Advancing Communities , our diverse 800+ team of professionals works …

View Details
Posted 2026-08-08