Healthcare Analytics Manager

Job Description

Job Description

**THIS POSITION REQUIRES SOME IN PERSON WORK ON SITE IN OUR ALLEGAN. MI FACILITY**

**Please Note: Candidates who can be hired with no Visa sponsorship requirements will be considered**

HEALTHCARE ANALYTICS MANAGER: OnPoint is seeking a highly skilled and motivated Health Information Manager to lead the management, analysis, and strategic use of health data, especially information housed within our electronic health record (EHR) system. This pivotal role is central to OnPoint’s mission of delivering high-quality, data-informed care to the people of Allegan County. Under the guidance of the Director of Quality & Innovation, the Health Information Manager will oversee the integrity, accessibility, and application of health data across the organization. This includes supporting client-level treatment planning, program evaluation, quality improvement initiatives, and strategic agency-wide planning. As a key liaison across departments, this individual will champion data literacy and foster a culture of evidence-based decision-making. The ideal candidate will bring a robust technical toolkit, excellent communication and collaboration skills, and a proactive, solution-oriented mindset. This is a high-impact position with the opportunity to shape data practices that improve outcomes, optimize operations, and support continuous innovation across the agency.

PAY RANGE/BENEFIT PACKAGE:
Salary: starting at $67,084.37 up to $92,576.43 annually - placement above minimum salary is based on experience.

OnPoint Benefits:

• 401(a) retirement: employer matching
• 457 retirement
• Paid holidays

Benefits effective date of hire:

• Medical insurance
• Dental insurance
• Vision Coverage
• Employer funding of Health Savings Account

Employer Paid benefits:

• Disability insurance
• Life insurance (up to $50,000)
• Paid Time Off

REQUIRED QUALIFICATIONS:

• Master's degree in Health Information Management, Health Informatics, Data Analytics, Computer Information Systems, Computer Science, Information Technology, or a related field plus 5 years of verifiable experience in a health information or data analytics role or a bachelor's degree in the above fields plus 7 years of verifiable experience in a health information or data analytics role.
• Experience in health care settings that use electronic medical health records
• Proficiency in developing queries using SQL, R, Python, or other language
• Proficiency in business intelligence and data analytics applications such as Power BI and Tableau.

PREFERRED QUALIFICATIONS:

• Certification in health information administration/management, data analytics, and business intelligence tools.
• Previous supervisory experience.
• Knowledge of CPT/HCPCS, DSM-V and ICD-10-CM coding.
• Experience in a Community Mental Health (CMH) or behavioral healthcare setting.
• Experience in a Certified Community Behavioral Health Clinic (CCBHC).
• Lived experiences with mental illness/developmental disabilities/co-occurring disorders/substance use disorders valued.

GENERAL RESPONSIBILITIES:

• Data Management and Integration:
  • Oversee the maintenance and organization of health information records, ensuring data accuracy, accessibility, and security. 
  • Integrate datasets into OnPoint’s data warehouse from various sources, including the EHR, internal databases, and external platforms, systems, and applications.
• Technical Expertise:
  • Serve as the primary internal technical resource for querying and obtaining data from OnPoint’s EHR and data warehouse, as well as adjacent systems and platforms, in response to requests from internal and external stakeholders.
  • Develop and maintain reports, data visualizations, and for use across the agency.
  • Provide training and technical assistance to coworkers related to accessing and interpreting available data, as well as the use of data analytics tools such as Power BI.
  • Write work instruction manuals, data capture guidelines, or standard operating procedures.
• Reporting and Data Analytics:
• Compile and analyze data necessary for fulfilling reporting requirements, managing program operations and agency administrative functions, and quality improvement.
• Serve as the primary liaison for the reporting and transmission of data to internal teams/departments, government agencies, and accrediting bodies, including the Michigan Department of Health & Human Services (MDHHS) and the Lakeshore Regional Entity (the regional Prepaid Inpatient Health Plan (PIHP) encompassing Allegan County).
• Health Information Technology:
  • Support the system administrator in ongoing EHR maintenance and improvement.
  • Participate in the agency EHR workgroup to identify needs, prioritize requests, and support the resolution of issues/development of system enhancements.
• Quality Assurance and Improvement:
  • Develop tools (e.g. reports, dashboards, and audit processes) to monitor and improve the data integrity, accuracy and completeness of records, and adherence to agency documentation standards. 
  • Provide support to agency leadership in the development of key performance indicators.
  • Advance quality improvement initiatives, performance management, and fidelity measurement through the provision of operational and performance indicator data.

Compliance:

• Ensure compliance with all state and federal regulations, including HIPAA, and implement procedures to safeguard patient privacy and data security. 

Monitor work processes or quality to ensure compliance with standard operating procedures.

• Update and maintain policies and procedures, as assigned, related to the collection, storing, use, and transmission of protected health information (PHI).

• Collaboration and Customer Service:

• Develop and maintain external partnerships with business associates, vendors, and peers to ensure the availability of health information technology, tools, and expertise
• Engage with agency and departmental leadership to identify needs and improvement opportunities, and to prioritize projects to make the most of agency resources
• Confer with end users to define or implement clinical system requirements or improvements
• Other related duties, as assigned and required by agency needs.

EQUIPMENT/TECHNOLOGY KNOWLEDGE: 

• Basic iPhone Knowledge
• Office 365 Skills
• Electronic Medical Record (EMR)

POSITIONS TO BE FILLED:

• One full-time position (40 hours/week)
• Environment (Work, Physical, Travel) Work Environment – Environments can vary. Official work location is at OnPoint, which provides a traditional office environment. Position may be modified to a hybrid or remote arrangement with supervisory approval, based on agency needs, job performance of the individual, ability to effectively work remotely, and appropriateness of remote work for assigned responsibilities. Physical Demands – Individuals in this position primarily perform sedentary work but must have the ability to lift up to 35 pounds. Occasional bending, stooping, kneeling, lifting. Ability to sit for extended periods of time. Travel – Travel to other locations within and outside of Allegan County may be required.