Supervisor, Supplier Improvement Metrics Application (Q1 Process)

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. What will you make today? As a key member of the Ford Supply Chain team, you can add critical value to the entire organization. You'll help us source the highest quality parts and services from around the globe while ensuring optimal cost and on-time delivery. You'll also contribute to establishing a robust supply chain so that we can continually produce the vehicles our customers want. If you have the background to develop strong, mutually beneficial supplier relationships that will result in decreased costs, improved quality, and enhanced sustainability, we want you to join us. **In this position...** We are seeking a highly motivated and experienced Supervisor to lead the management and optimization of our Supplier Improvement Metrics application within the Supplier Technical Assistance (STA) team. This critical role involves overseeing the functionality, data integrity, and continuous improvement of the application that tracks and analyzes supplier performance metrics. The Supervisor will ensure the application effectively supports the STA team's efforts in driving supplier quality, efficiency, and overall performance, fostering a data-driven approach to supplier development and problem-solving. **What you'll do...** Application Management & Oversight: - Oversee the day-to-day operation, maintenance, and enhancement of the Supplier Improvement Metrics application. - Ensure the accuracy, reliability, and integrity of all supplier performance data within the application. - Collaborate with IT, development teams, and external vendors to implement system upgrades, new features, and resolve technical issues. - Manage user access, provide technical support, and conduct training for STA team members and other stakeholders on effective use of the application. - Develop and maintain documentation for application processes, user guides, and system configurations. Metrics Development & Reporting: - Lead the definition, implementation, and monitoring of key supplier performance indicators (KPIs) and metrics within the application. - Design, generate, and present comprehensive reports and dashboards on supplier performance trends, risks, and improvement initiatives to management and cross-functional teams. - Utilize data analytics and statistical tools to identify areas for improvement and support data-driven decision-making. Team Leadership & Development: - Supervise, mentor, and develop a team of specialists or analysts focused on supplier metrics and application support. - Set clear performance goals, provide regular feedback, and conduct performance reviews for direct reports. - Prioritize team workload and ensure efficient allocation of resources to meet departmental objectives. - Foster a culture of continuous learning and improvement within the team, encouraging the adoption of best practices in data management and supplier quality. Supplier Technical Assistance Integration: - Work closely with the STA team to understand their data and application needs, translating business requirements into technical solutions within the metrics application. - Support STA engineers in leveraging application data for root cause analysis, corrective action planning, and supplier development programs. - Facilitate the use of the application to track progress on supplier improvement initiatives and validate their effectiveness. Process Improvement & Compliance: - Identify opportunities for process and system improvements to enhance the efficiency and effectiveness of supplier performance monitoring. - Ensure the metrics application and associated processes comply with internal quality standards, industry regulations (e.g., ISO, IATF), and company policies. **You'll have...** Bachelor's degree in Engineering, Quality Management, Information Technology, Supply Chain Management, or a related technical field. Minimum of 5 years of experience in supplier quality management, quality assurance, or a related role, with at least 2 years in a supervisory or team lead capacity. Proven experience in managing or administering a quality management system, supplier performance management software, or a similar data-intensive application. Strong understanding of quality control techniques, methodologies, and statistical analysis (e.g., Six Sigma, Lean, 8D, Pareto, Ishikawa). Proficiency in quality management software and tools, and strong analytical skills with the ability to interpret complex data sets. Excellent communication, interpersonal, and presentation skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders. Demonstrated leadership skills with the ability to manage, train, and motivate a team. Ability to work in a fast-paced environment and manage multiple priorities effectively. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all the above? No matter what you choose, we offer a work life that works for you, including: + Immediate medical, dental, and prescription drug coverage + Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more + Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more + Vehicle discount program for employees and family members, and management leases + Tuition assistance + Established and active employee resource groups + Paid time off for individual and team community service + A generous schedule of paid holidays, including the week between Christmas and New Year's Day + Paid time off and the option to purchase additional vacation time. **For more information on salary and benefits, click here:** ( This position is a leadership salary grade 6. Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid **Requisition ID** : 54512