New Business Intake Clerk

Plunkett Cooney, P.C
Bloomfield Hills, MI

Position: New Business Intake Clerk

Location: Bloomfield Hills, MI

Employment Type : Full-Time

Overview: We are seeking a detail-oriented and customer-focused New Business Intake Clerk to join our dynamic legal team. This position plays a crucial role in supporting attorneys firm-wide by facilitating the opening of new client files, ensuring data accuracy, and delivering top-tier internal customer service. In addition, the role provides essential backup support to the billing department.

Key Responsibilities:

  • Conduct conflict checks on potential new matters using the firm's database
  • Communicate directly with attorneys regarding issues or concerns related to file openings
  • Maintain strong knowledge of the firm's client base, client codes, and department billing rates to effectively support internal teams
  • Accurately enter new file information into the firm's database, including:
    • Attorney and client details
    • General file matter information
    • Applicable billing rates
  • Perform various clerical duties such as answering phones and filing documents
  • Provide support to the billing department as needed, including:
    • Printing and distributing monthly pre-bills
  • Perform other related duties as assigned

Qualifications:

  • High School Diploma or equivalent
  • 1–2 years of office experience, preferably in a legal or professional services environment
  • Excellent spelling, grammar, and written communication skills
  • Strong organizational skills and attention to detail
  • Proficient in Microsoft Outlook, Word, Excel, and general computer use
  • Outstanding oral communication and customer service skills

This is a great opportunity to work in a collaborative legal environment where accuracy, communication, and service are valued. You'll gain experience supporting a professional legal team while developing your administrative and billing skills. Interested candidates should submit their resumes to

 

Posted 2025-09-21

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