Food & Beverage Director

Job Description: The Food & Beverage Director oversees all operations of the hotel’s flagship restaurant, bar, banquets, and private events. This role ensures flawless service, financial performance, and brand excellence in alignment with luxury hotel standards. The F&B Director partners closely with the Chef de Cuisine and hotel leadership to deliver a world-class dining experience.

Reporting to: Hotel General Manager; dotted-line to Corporate Chef

Indicators of Success

• Guest Satisfaction – consistently achieving or exceeding OpenTable/Revinate/NPS targets
• Financial Performance – achievement of revenue targets and labor/COGs management goals
• F&B department meets or exceeds benchmarks of Forbes 5-Star Standards
• Leadership and Team Development – high staff retention & morale; anticipatory service culture

 

Job Duties:

• Direct daily operations for à la carte, bar, banquets, and private dining.
• Ensure all service consistently meets Delamar and Forbes Travel Guide standards.
• Maintain floor presence to engage guests and anticipate needs.
• Partner with the Chef de Cuisine for synchronized service and cuisine execution.
• Lead pre-service briefings and service training.
• Assist and manage budgets, forecasts, and P&L.
• Implement cost control, labor optimization, and revenue-maximizing strategies.
• Collaborate with sales and catering to drive banquet/private dining revenue.
• Recruit, train, and mentor a top-performing front-of-house team.
• Foster a culture of hospitality, accountability, and excellence.
• Provide regular performance feedback and professional development.
• Maintain compliance with hotel and labor standards.
• Oversee execution of weddings, social events, and corporate functions.
• Partner with sales & marketing to customize experiences for high-end clientele.
• Ensure event operations meet luxury service standards while balancing restaurant service.

Required experience/Requirements:

• 5-7 years leadership in fine dining i.e. Michelin-starred or Forbes-rated level
• Positive attitude and excellent communication skills
• Strong knowledge of luxury service etiquette and fine wine
• Proven ability to lead teams and achieve financial targets
• Available to work on-call, shifts, after hours, over the weekend, and holidays.
• Excellent people skills with the ability to train and motive staff.
• Must be self-motivated and demonstrate effective time management skills.
• Sommelier certification or advanced wine knowledge strongly preferred.

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