Billing Coordinator

Summary: Staff designated at Dickinson Wright PLLC (“the Firm”) as Billing Coordinator are responsible for providing billing support and other professional support services to Attorneys and Clients of the Firm as assigned or otherwise necessary on a full-time basis, unless otherwise arranged with the Firm.

Essential Duties and Responsibilities:

Essential duties and responsibilities of staff designated as Billing Coordinator at the Firm include but are not limited to:

1. Daily audit approval of new client/matter intake and change requests to ensure accuracy of key accounting data in the core system, including manual updates to information. Detail review of outside counsel guidelines, as needed, and confirmation of results reflected in client/matter setups. Collaborate with legal secretaries and others to manage outcomes and expectations;


2. Review submitted pre-bill/proforma documents and raise client invoices in the core accounting system based on attorney direction, distribution of resulting invoices to the client based on preference (e-mail, e-Billing system, mail). Request approval for significant write-downs of fees and/or costs. Also responsible for processing adjustments, transfers, application of funds held in trust and generation of ad-hoc pre-bill/proforma documents;


3. Coordinate specialized billing processes for assigned attorneys, including, but not limited to:
   
   
   
   • Manage the set-up, submission, tracking and follow-up on rejection/appeals for electronic billing. Serve as a liaison between attorney, client and third party billing vendor.
   
   
   • Coordinate client billings based on thresholds with multiple billing attorneys, prepare status reporting, as needed.
   
   
   • Monitor status of retainer billings, generate invoices and prepare necessary reports.
   
   


4. Communicate with legal secretaries and attorneys in a diplomatic manner to resolve billing challenges and inquiries within expected turnaround times;


5. Assist with generation of ad-hoc time and billing requests and external audit responses, as needed;


6. Perform other tasks and projects as assigned by the Assistant Billing Manager and/or the Billing Manager.

Qualifications , Skills and Abilities Required:

Billing Coordinator must:

1. Have an Associate’s Degree in Accounting, preferred with 3-5 years of related experience in a professional services setting;


2. Possess strong written and verbal communication skills;


3. Possess the ability to demonstrate technical proficiency with business and accounting software applications (ex: Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe, Elite Enterprise, Elite 3E);


4. Possess the ability to work independently to meet established deadlines;


5. Possess the ability to assume responsibility and take ownership of work;


6. Possess attention to detail, while understanding the big picture;


7. Be flexible and possess problem-solving ability;


8. Possess problem solving skills/ability to transfer technical knowledge from one assignment to the next;


9. Possess strong organizational skills.

Working Conditions:

Normal law office environment with little exposure to noise, dust, temperature.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Please note that a variety of factors determine compensation, including geographic location, experience, relevant degrees and certifications, and other applicable factors authorized by law.

Dickinson Wright offers a generous benefits package for eligible fulltime employees within our U.S. offices, including health, dental, and vision; 401(k) and profit sharing plans; paid vacation; and parental leave. Additional elective programs include: a health flexible spending account, a health savings account, identity theft protection, a dependent day care reimbursement account, commuter benefits, life and AD&D insurance, short- and long-term disability protection, an employee assistance program, and emergency travel assistance.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.