Lending Specialist - Residential

Citizens Bank
Branch County, MI

Description

Citizens Private Bank has accelerated its strategy to build out Wealth Management, scale Business Banking, grow deposits, and expand in key growth markets. We are looking for talented individuals with a demonstrated track record of delivering a white glove experience to clients that results in long-term client loyalty. Ideal candidates will have a client-centered lending specialist with a commitment to excellence to join their team and drive the loan process.

The Private Bank Lending Specialist - Residential supports the Relationship Manager with their loan portfolio with extraordinary care and service. The lending specialist works in primarily operational, processing, and analytical capacities, ensuring a high level of quality control from the loan application through closing process. The Lending Specialist is expected to is an expert on Private Bank lending credit policy, lending origination systems, and regulatory requirements involved in residential lending. The ideal candidate will demonstrate a desire for mastery and a client-centered purpose where they can overcome obstacles and function as a critical team member to create the client experience that creates loyalty for the future.

Primary responsibilities include

  • Works closely with RM and client to identify lending needs and solutions.
  • Performs analysis of client's financials to determine loan eligibility.
  • After RM handoff, serves as main POC for all internal/external parties to lending transactions while keeping RM in the loop.
  • Manages end-to-end loan process with clients, internal/external partners from inquiry through post-closing (e.g., presents loan to Credit Officer for approval, locks & submits loans, collects conditions, assists with closing coordination and any post-closing requests).
  • Monitors pipeline to ensure loan workflow is efficient and meeting closing deadlines.
  • Maintains a high level of quality control for verifying accuracy of financial and loan documents.

Qualifications

  • 3+ years of residential ending underwriting and loan processes
  • Demonstrated success working in high net worth, non-traditional loans and underwriting
  • Strong written and verbal communication skills with high attention to detail
  • Proficient use of MS Excel is required- pivot tables, macros, formulas and application navigation

Hours & Work Schedule

  • Hours per Week: 40 (this is an exempt position and meeting deadlines requires flexibility in time management and additional hours)
  • Work Schedule: M-F

Pay Transparency

The salary range for this position is $110,000 - $135,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Posted 2025-12-03

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