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Job Description

Job Description

Are you an organized, detail-focused customer service professional who enjoys solving problems and keeping important documents moving accurately and on time? This opportunity offers the chance to support title-service operations while working with customers, dealerships, auctions, and state agencies.

APEX Placement and Consulting has partnered with an exciting company in Michigan looking to add a Title Service Representative to their already amazing team. This position will process title-related requests, support repossession and client-service activities, and respond to inquiries from customers, DMVs, dealers, auctions, and client representatives. Keep reading for more details!

What’s in it for you:

• Hours: 8:30 AM – 5:00 PM | 100% In-Office Opportunity
• Temp – Hire opportunity
• Competitive hourly wage at $16.00 per hour
• Professional office environment with a variety of clerical and problem-solving responsibilities
• Opportunity to expand your knowledge of title processing, lien releases, and repossession documentation

What will your day look like:

• Process customer service requests, repossession requests, title applications, and supporting affidavits
• Ship title applications to the appropriate DMV or tag agent to obtain repossession titles
• Respond to incoming calls and requests from customers, DMVs, dealers, auctions, and client representatives
• Process requests received through the client portal and by email
• Send lien releases, title copies, contracts, and other documents by FedEx, fax, or email
• Reassign titles to new dealerships and include completed documents with dealer shipments
• Preparing and processing reports based on client needs
• Research and resolve complex or escalated account issues while maintaining accurate documentation

What we are looking for:

• High school diploma or GED required
• Administrative, clerical, data-entry, or customer service experience preferred
• Proficiency with Microsoft Excel and Microsoft Word
• Strong attention to detail, accuracy, dependability, and follow-through
• Excellent interpersonal and communication skills with the ability to work effectively across the organization
• Professional appearance and a commitment to providing a positive company image
• Strong work ethic and the ability to meet expected productivity and quality guidelines

At Apex, we actively encourage applications from underrepresented groups. Your unique experiences and perspectives are valuable to us, and we’re excited to see how you might contribute to our team. While we have outlined a set of qualifications for this role, we recognize that experience and skills can come from a variety of backgrounds. If you meet most of these qualifications and are eager to learn and grow with us, we invite you to apply.