Front Desk Agent
Job Description
Job Description
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Our available shifts we are looking to fill, are the afternoon (3pm - 11pm) and the night shift (11pm - 7am)Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to speak naturally with guests
- Strong organizational skills
- Excellent written and verbal communication skills
We are a customer-focused hospitality team committed to providing clean, comfortable accommodations and friendly service to every guest. Our front desk team plays a vital role in daily operations, ensuring smooth check-ins, clear communication, and a welcoming experience across all shifts. We value reliability, teamwork, and professionalism, and we offer room for growth, and supportive work environment where employees can build lasting hospitality skills.
Company Description
We are a customer-focused hospitality team committed to providing clean, comfortable accommodations and friendly service to every guest. Our front desk team plays a vital role in daily operations, ensuring smooth check-ins, clear communication, and a welcoming experience across all shifts. We value reliability, teamwork, and professionalism, and we offer room for growth, and supportive work environment where employees can build lasting hospitality skills.
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