Dispatcher

JOB DESCRIPTION

JOB SUMMARY Provide a high level of customer service for product maintenance and repair in the shop. PRIMARY RESPONSIBILITIES • Load and unload pallets and downhole tools from trucks with the use of forklifts and overhead cranes. • Review and document Internal and External Customers orders. • Communicate orders in person, over phones, and through NOV applications (TRM). • Prepare shipping documents for outgoing NOV products. • Clean and maintain efficient workspace/area. • Maintain a clean driving record to operate NOV owned vehicles. • Participate in action plans for new projects defined by management. • Maintain accurate records of incoming and outgoing shipments. • Ship, receive, and maintain accurate records for repairs of downhole products. • All other duties as assigned. EDUCATION & EXPERIENCE QUALIFICATIONS: • High school diploma or equivalent preferred • Experience displayed and recorded which is applicable to the service pertinent tools preferred • Sufficient training and experience to be thoroughly familiar with the operational characteristics of company products preferred JOB REQUIREMENTS: • Adheres to all HSE and QMS requirements. • Working hours to be identified by manager. • Lifting up to 50 lbs. is required. • This position will require 10% domestic travel. • Must be able to work in factory environment which may include but are not limited to: high noise level, vibration, fumes, dust, and odors. • Working conditions may be inside and outside with extreme temperature. • All incoming tools are checked in and added to the Dispatch Shipping and Receiving App within two hours of being unloaded. • Incoming ITRAX must be flagged within two hours of being unloaded. • All outgoing tools need transfer slips completed and added to the Dispatch Shipping and Receiving App within two hours of loading truck. • Tool descriptions must be entered in TAT on all outgoing tools along with connections being verified/updated.