Healthcare Concierge
Job Description
Job Description
Together we're changing Healthcare. This is your chance to be part of the action.
Description: OtterBase is seeking passionate customer service professionals to join our team! The Healthcare Concierge position was developed to take non-clinical burden off nurses and enable a patient to control their stay. As part of our team working inside the hospital, you’ll respond to non-medical requests from patients and nurses sent right to your phone via our app.Duties and Responsibilities:
- Work in collaboration with nurses and staff
- Provide excellent customer service to patients from admission to discharge
- Assist in a variety of tasks and services that elevate patient experience and preserve a productive atmosphere for nurses
- Deliver requested medical items, equipment, and supplies to nurse teams
- Deliver requested food, beverage, and non-medical items to patients
- Experience a promising opportunity for career growth within a collective team environment
The ideal candidate has:
- A strong desire to build a career within the healthcare field
- Experience in customer service or customer-facing roles
- Previous experience in a healthcare setting is preferred, but not required
- Strong attention to detail with a proactive approach to identifying tasks throughout the day
- Excellent communication skills
- Ability to work well under pressure and handle multiple tasks at once
- Comfortable interacting with people from diverse backgrounds and cultures
- Ability to walk 15,000+ steps per day in a fast paced environment.
- A desire to be a part of our mission to improve the healthcare system
Recommended Jobs
Intern - Construction Management
Michigan Paving and Materials, a vertically integrated CRH company, energetically drives to continually be a leader in our markets in quality construction materials and value added services by employ…
Contracts Administrator
Aristeo Construction is looking for an experienced Contracts Administrator to support our project teams. This role is key to making sure contracts, subcontracts, and purchase orders are accurate, or…
Nanny
Get hired for Rochele's nanny Job in Harbor Springs, MI. Responsible & creative nanny to care of a 18mo girl. Find nanny care work in Harbor Springs.
RTK - Senior Software Engineer
Aechelon Technology, Inc. is a leading producer of 3D simulator content, including Geospecific visual/sensor databases and realistic 3D models. We seek people who share our passion for real-time comp…
3rd Shift Production Supervisor
Job Description Job Description POSITION SUMMARY Must have a working understanding of product flow from the plate room through converting. Must understand the functional areas' resource driver…
Annual Fund Manager
Description Job Summary: Within the framework of the Agency’s mission, policies, procedures and resources, the Annual Fund Manager is responsible for the overall success of Orchards Children’s Ser…
Supervisor, Instrumentation & Control (I&C)
Position: Supervisor, Instrumentation & Control (I&C) Location: Palisades Energy Holtec Palisades seeks qualified applicants for the position of I&C Supervisor in its Maintenance department …
Technical Customer Service Representative
General Summary: Provides frontline customer service support to both internal and external customers. Responsibilities include processing orders, quotes, and EDI transactions; responding to custom…