Senior Scrum Master

The Senior Scrum Master is a servant-leader and accountable owner of delivery health for one or more Agile teams. Reporting directly to the CIO, this role is responsible for ensuring disciplined Scrum execution, owning sprint predictability and flow health, and driving continuous improvement through data-driven insights and proactive intervention.

In addition to team-level ownership, the Senior Scrum Master operates with elevated influence and autonomy, serving as a trusted delivery partner to leadership and an informal mentor to other Scrum Masters. This role partners closely with Product Owners, Project Managers, Engineering Leads, and cross-functional stakeholders to enable high-performing teams, remove systemic impediments, and ensure delivery commitments are met with consistency and transparency.

JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES

The Senior Scrum Master’s responsibilities include but are not limited to:

Agile Facilitation & Execution

• Facilitate all Scrum ceremonies with discipline, purpose, and clear outcomes
• Actively manage sprint execution throughout the sprint—not just ceremonies—to ensure work progresses as planned
• Ensure sprint goals are clearly defined, achievable, and aligned with product and business objectives
• Identify delivery risks early and drive timely corrective actions to protect sprint commitments
• Ensure retrospectives result in concrete, actionable improvements that influence future execution
• Enforce Definition of Ready and Definition of Done standards to protect sprint integrity
• Track sprint progress using delivery metrics (velocity, throughput, burndown, blockers) to maintain predictability and forecast accuracy

Accountability & Ownership

• Own sprint delivery health and predictability for assigned teams, including commitment reliability and flow efficiency
• Own the tracking and follow-through of improvement actions across sprints until measurable progress is achieved
• Champion team accountability for sprint and improvement commitments—reinforcing the principle of “finish what we start”
• Proactively intervene when delivery metrics degrade using coaching, facilitation, and structured escalation
• Track, analyze, and escalate recurring delivery risks including rollover, aging work, dependencies, and capacity constraints
• Facilitate root-cause analysis with relevant teams when patterned issues are observed, identifying remedies or mitigating approaches
• Escalate impediments using established governance and escalation paths, engaging leadership when issues are systemic or unresolved

Team Enablement & Mentorship

• Coach teams on Agile principles, Scrum best practices, and self-organization
• Foster psychological safety while maintaining high standards for delivery discipline and accountability
• Drive a culture of constructive feedback, ownership, and continuous improvement
• Provide informal mentorship and guidance to other Scrum Masters to reinforce consistent delivery practices and standards
• Serve as a sounding board for complex delivery challenges, cross-team dependencies, and stakeholder tensions

Delivery Culture, Metrics & Transparency

• Own and maintain delivery dashboards reflecting sprint health, flow efficiency, backlog readiness, and delivery trends
• Ensure metrics are accurate, transparent, and actively used to drive behavior and improvement—not just reporting
• Partner with Project Managers to align team execution with project milestones and dependencies
• Partner with Product Owners to ensure backlog readiness, clear acceptance criteria, and realistic sprint commitments
• Collaborate with Engineering Leads to surface technical risks, capacity constraints, and dependencies early
• Protect sprint goals by challenging unplanned work and mid-sprint scope changes
• Promote transparency of work and delivery health across teams and stakeholders

Success Metrics

The Senior Scrum Master is directly accountable for maintaining and improving the following delivery outcomes:

• Sprint commitment vs. completion rate within agreed tolerance
• Reduction in rollover and aging work over time
• Stability and improvement of team velocity and flow metrics
• Follow-through and measurable impact of retrospective actions
• Improved stakeholder confidence in delivery predictability and transparency
• Improved consistency and maturity of Scrum execution across teams

EDUCATION: Bachelor’s degree or equivalent experience

EXPERIENCE:

• 8+ years of experience in software delivery, product development, or technology environments
• 5+ years of hands-on experience as a Scrum Master, owning delivery outcomes for Agile teams
• Proven experience operating with executive visibility and partnering directly with senior leadership
• Strong command of Agile frameworks, Scrum practices, and flow-based delivery metrics
• Comfortable owning delivery outcomes and challenging behaviors that undermine predictability
• Highly data-driven with a relentless focus on outcomes, accountability, and continuous improvement
• Excellent facilitation, coaching, and conflict-resolution skills
• Respected peer capable of mentoring other Scrum Masters without formal authority

SALARY:$155,000.00/annually

Benefits Offered

• Competitive compensation and annual bonus program
• 401(k) retirement program with company match
• Company-paid life insurance
• Company-paid short term disability coverage (location restrictions may apply)
• Medical, Vision, and Dental benefits
• Paid Time Off (PTO)
• Paid Parental Leave
• Sick Time
• Paid company holidays and floating holidays
• Quarterly company-sponsored events
• Health and wellness programs
• Career development opportunities

Remote Opportunities

We are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Vermont, and Washington.

Our Story

Founded in 2005, Integra Partners is a leading national durable medical equipment, prosthetic, and orthotic supplies (DMEPOS) network administrator. Our mission is to improve the quality of life for the communities we serve by reimagining access to in-home healthcare. We connect Payers, Providers, and Members through innovative technology and streamlined workflows affording Members access to top local Providers and culturally competent care. By focusing on transparency, accountability, and adaptability, we help deliver better health outcomes and more efficient management of complex healthcare benefits. Integra Partners is a wholly owned subsidiary of Point32Health.

With a location in Michigan plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community. We’re looking for energetic, talented, and dedicated individuals to join our team. See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare. We look forward to learning more about you.

Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.