Phone Sales Representative

Job Description

Job Description

Are you a persuasive communicator who thrives on hitting goals and helping people take the next step? Do you enjoy a fast-paced environment where every conversation counts? If you're ready to turn phone calls into real opportunities—this might be the role for you.

The Delia Group , one of Southeast Michigan’s fastest-growing and most trusted real estate teams, is seeking a motivated and high-energy Phone Sales Representative to help convert inbound leads into appointments for our expert agents. You'll be the first voice clients hear—and the key to unlocking their journey into homeownership or sale.

Compensation:

• Expected First-Year Earnings: $80,000+
• Unlimited Bonus Potential based on performance
• PTO and Paid Holidays
• Health Benefits
• Ongoing Training and Coaching
• Growth Opportunities

$80,000+ Expected First Year Earnings

• Respond to new inbound leads quickly and professionally—within 2 minutes or less
• Make 100+ outbound contact attempts daily via phone, text, email, and other platforms
• Conduct at least 20 two-way conversations per day to qualify leads and uncover needs
• Set a minimum of 15 qualified appointments weekly for our buyer and listing agents
• Follow up persistently with leads over time using value-driven communication
• Maintain detailed records in our CRM, tracking status, notes, and appointments
• Engage in daily team huddles, sales roleplays, and performance coaching
• Reactivate older leads and nurture long-term opportunities in your pipeline
• Contribute to a positive team culture, staying aligned with our brand values and standards
• Take ownership of your daily schedule, goals, and professional development

• A competitive mindset and strong desire to be a top performer
• Excellent communication skills—both written and verbal, with a confident phone presence
• Familiarity with CRM systems and the ability to manage digital workflows
• Tech-savvy and quick to adapt to new tools and platforms
• A natural hunter mentality—motivated to seek out and pursue opportunities
• Resilient and confident, even in the face of rejection or objections
• Willing to work hard and embrace challenges with a growth-oriented mindset
• Comfortable spending the majority of the workday engaging with prospects over the phone
• Strong relationship-building abilities and a people-first approach
• A solutions-focused thinker who thrives on achieving results
• Proven ability to set and secure appointments through phone-based outreach
• Quick to absorb and apply structured sales processes
• Excellent organization and time management skills
• Ambitious and goal-driven, with a track record of success
• Proactive, positive, and always eager to improve
• A team player who is open to coaching and committed to growth

The Delia Group is one of the fastest-growing and most trusted real estate teams in Southeast Michigan. Founded by Joe and Renee Delia, the group has closed over 4,000 transactions and exceeded $1 billion in total sales volume. Known for their client-first approach, expert negotiation, and deep market knowledge, the team delivers outstanding results across residential resale, new builds, mortgage solutions, and title services. As part of their continued growth, they’ve launched a commercial real estate division to meet the rising demand for expert-level support in that space.

The team operates with a commitment to excellence, integrity, and collaboration. With a strong presence in key communities like Rochester, Royal Oak, Ann Arbor, and Northville, they partner with other elite teams and invest in their people through ongoing training and a culture of support.