Accounts Receivable Coordinator II

SAF-HOLLAND, Inc.
Muskegon, MI
Accounts Receivable Coordinator II Location Muskegon, MI :

Summary of Job Duties: Under the direction of the Accounts Receivable Supervisor, manages customer account balances to maximize collection of those balances, ensuring timely payment of amounts owed and rapid resolution of customer payment deductions.

MUST HAVES:

Collection of past due customer accounts, order account credit holds and identifying payment trends in a manufacturing industry.

Cash/payment application.

Experience with customer debts/deduction/short pay that includes research documentation and resolution.

Additional Qualifications Needed :

Associates' Degree with a major in Accounting or Finance; or 3 - 5 years' related experience; or equivalent combination of education and experience.

Certificate from approved collections course from NACM or other approved institute preferred.

Proficiency with MS Office (e.g. Excel, Word, PowerPoint).

Excellent verbal and written skills. Strong knowledge of cash application, collections, credit management, customer deductions, and customer service. Detail oriented, very well organized with strong time management skills. Results driven and resourceful with effective problem solving and analytical skills. Accountable with a sense of urgency and ownership of resolution. Proficiency with ERP financial modules.

Ability to read and comprehend instructions that are occasionally of a complex nature, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Experience working in a shared-services, process driven or service center environment. Expertise in Order to Cash function including best practices, technologies, processes and procedures. Experience working for a multinational organization and working with colleagues internationally.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Travel Requirements: None

EOE-AA-M/F/Vet/Disability

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Experience level:

  • 3 years

Physical setting:

  • Office

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • Accounts receivable: 5 years (Required)

Work Location: In person

Posted 2025-10-07

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