Carrier & Compliance Administrative Assistant

Carrier & Compliance Administrative Assistant

Role Summary

The Carrier & Compliance Administrative Assistant is a mid-level administrative role responsible for executing and coordinating carrier, licensing, and entity-related administrative activities across the Tropolis organization. This role primarily supports the Director of Carrier Relations by owning day-to-day execution, monitoring inbound carrier communications, and ensuring that carrier appointments, contracts, and entity records are accurate, current, and properly documented.

Core Responsibilities – Carrier Administration

• Support Director of Carrier Relations with administrative activities to maintain and update carrier appointments across all Tropolis entities.
• Prepare, submit, and track carrier contract applications and related correspondence.
• Assist with consolidation of agency contracts under master carrier codes.
• Update producer and administrative user information with carriers.
• Collect and organize profit-sharing and contingent commission documentation.
• Monitor carrier-related email inboxes and resolve administrative matters or escalate to the director or others as appropriate.

Licensing & Compliance Support

• Assist Director of Compliance with licensing and regulatory tasks.
• Support renewal and annual filing paperwork using 3C and NIPR.
• Add new entities to compliance tracking systems.
• Coordinate with registered agent providers (e.g., CT Corporation).

Entity & Secretary of State Filings

• Support filings for approximately 20 entities across multiple states.
• Assist with annual reports and entity changes.
• Maintain organized records in SharePoint.

Qualifications

• 3–7 years of insurance agency or brokerage administrative experience.
• Familiarity with carrier appointments, licensing, and compliance.
• Strong organizational and communication skills.
• Detail-oriented with high follow-through.

Compensation & Work Arrangement

• Estimated salary range: $50,000 – $75,000 annually.
• Full-time position. in-office presence in Northville, MI, with limited hybrid flexibility.
• Eligible for standard benefits, Tropolis Employee Purpose Plan with six months’ service, discretionary bonus target 5-10% of base salary, opportunity for growth and advancement in a dynamic organization.