Accounts Receivable Administrator - Collections - Grand Rapids MI

Applied Innovation
Grand Rapids, MI
Applied Innovation is seeking a highly motivated and results-driven Accounts Receivable Administrator to join our team. The ideal candidate will possess a deep understanding of the collections process, along with a strong background in collections laws and procedures. This individual will demonstrate an assertive yet professional approach to obtaining payments, while maintaining a courteous and customer-focused demeanor. This is a Monday to Friday position from 8 am to 5 pm located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512.

Key Responsibilities:

Collections and Payment Follow-Up:
  • Conduct timely follow-up on overdue accounts and outstanding invoices.
  • Communicate with customers via phone, email, or letter to resolve payment issues and ensure timely collection.
  • Document all collection efforts and escalate unresolved issues to management as needed.
Payment Processing:
  • Record and process incoming payments, including checks, wire transfers, and electronic payments.
  • Reconcile payments with outstanding invoices to ensure accurate accounts.
Account Reconciliation:
  • Perform regular account reconciliations to ensure that all payments are correctly applied and accounted for.
  • Investigate and resolve discrepancies between customer payments and accounts receivable records.
Customer Support:
  • Respond to customer inquiries regarding billing, payment status, and account balances.
  • Assist customers in resolving any payment or billing issues, ensuring positive relationships.
Reporting:
  • Prepare regular reports on aging accounts, outstanding balances, and collections progress for management.
  • Assist with month-end and year-end closing processes by providing accurate accounts receivable data.
Documentation and Compliance:
  • Maintain accurate and up-to-date customer account records.
  • Ensure compliance with company policies, legal requirements, and industry standards regarding invoicing and collections.
Qualifications:
  • Education: High School diploma or equivalent.
  • Associate’s degree in accounting or finance, preferred.
  • Experience: 1–3 years of experience in accounts receivable, billing, or a related financial role, preferred.
  • Experience with accounting software (e.g., E-Auto) is preferred.
Skills:
  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Strong communication skills, both written and verbal.
  • Proficient in Microsoft Office, particularly Excel.
Physical Requirements:
  • Primarily office-based, it involves sitting at a desk, using a computer, and handling documents.
Applied Innovation offers a full benefit program that includes medical, dental, vision, life, short-term disability, 401(k), paid vacation, paid holidays, and an onsite company gym.
Posted 2025-11-25

Recommended Jobs

Class A CDL Truck Driver Job

General Logistics, Inc.
Grand Rapids, MI

Class A CDL Truck Driver Job General Logistics has a full time opening for a night driver in Grand Rapids, MI. $3000 Sign on Bonus This position travels from Grand Rapids to Chicago and back on a …

View Details
Posted 2025-11-27

Associate Technical Engineer

Highmark Health
Lansing, MI

**Company :** enGen **Job Description :** **JOB SUMMARY** + This job is an integral member of one of our teams responsible for supporting the design, development, and maintenance of our technical solu…

View Details
Posted 2025-11-20

General Application

PC Construction Company
Lansing, MI

This is a General Application, please apply here if you do not see a position listed that matches your qualifications.  100% EMPLOYEE OWNED PC Construction is an Equal Opportunity Employer that v…

View Details
Posted 2025-11-06

Experienced Automotive Diesel Technician

Seelye Ford
Kalamazoo, MI

Experienced Automotive Diesel Technician Location: Seelye Auto Group - Michigan About Seelye Auto Group Seelye Auto Group has proudly served Michigan communities for decades with a dedication to e…

View Details
Posted 2025-10-21

Quality Supervisor - Kalamazoo Area

The Pivot Group Network
Kalamazoo, MI

Quality Supervisor | Kalamazoo, MI Salary Range: $63,000 - $90,000 depending on experience Are you a dynamic leader with a passion for leading quality teams and maintaining produc…

View Details
Posted 2025-11-27

Laboratory Healthcare IT Sales Executive - Central Region (Columbus / Detroit)

Siemens Healthineers
Royal Oak, MI

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality.…

View Details
Posted 2025-11-27

AWS API Developer

Akkodis Group Nordics
Detroit, MI

Akkodis is seeking an AWS API Developer for a Contract job with a client in Detroit, MI . The ideal candidate must have strong expertise in JavaScript/TypeScript, Node.js, AWS serverless archi…

View Details
Posted 2025-11-24

Sous Chef

Burcham Hills
East Lansing, MI

Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing, MI. We currently have a vacancy for a Sous Chef to work a Full Time…

View Details
Posted 2025-11-27

Maintenance Manager - Otsego Area

The Pivot Group Network
Otsego, MI

Maintenance Manager | Otsego, MI Salary Range: $82,000 - $122,000 depending on experience Are you a seasoned professional with a passion for maximizing equipment uptime and leadin…

View Details
Posted 2025-11-27