Customer Support Associate
Job Description
Job Description
Job Title: Entry-Level Customer Support Associate
Location: Grand Rapids, MI (In-Person)
Position Type: Full-Time
About UsThe Great Lakes Division works with American-made equipment and products while delivering reliable service and support to our customers. We are a growing team that values professionalism, strong communication, and helping our team grow through mentorship and advancement opportunities.
Position OverviewWe’re hiring a motivated Entry-Level Customer Service Representative to join our team in Grand Rapids. This is a great opportunity for someone looking to start or grow their career in a professional, team-oriented environment. No prior industry experience is required.
What You’ll Do
• Assist customers in person and over the phone
• Answer questions and provide helpful information about our product
• Resolve basic customer concerns and ensure a positive experience
• Keep records of customer interactions
• Work collaboratively with team members to support daily operations
What We’re Looking For
• Must be 18 or older
• Able to start immediately
• Reliable transportation to our Grand Rapids location
• Professional appearance and strong communication skills
• Team-oriented, dependable, and eager to learn
Preferred (Not Required)
• Experience in customer service, retail, hospitality, or sales
What We Offer
• Full-time schedule (Monday–Friday)
• Competitive entry-level pay + generous bonuses
• Weekend bonus opportunities available
• Supportive team environment
• Clear opportunities for advancement
If you're looking for a stable full-time opportunity with room to grow, we encourage you to apply and join our team at The Great Lakes Division. Our HR team typically reaches out within 24- 48 hrs to schedule an interview.
Recommended Jobs
Caregiver
Job Description Job Description Job description ** HIRING IMMEDIATELY IN JACKSONCOUNTY AND SURROUNDING AREAS ** IN-HOME CAREGIVERS NEEDED STARTING PAY: $17.00 Hourly HOLIDAY & ANNIVERSARY…
Resource Room Teacher
Immediate Hiring! Resource Room Teacher Monday - Wednesday 7:30am to 4:00pm Department: Special Education Location: Redford Service Learning Academy Essential Functions: The Re…
Crisis Access Clinician
Job Description Job Description A four-day work week and student loan assistance are just two of the many amazing benefits available when you choose a career with Barry County Community Mental He…
Designer
Job Description Summary The Designer contributes to the design team by developing and executing projects from concept through production. Working with minimal supervision, this role creates new de…
1st Shift Part Time Medical Supervisor - LPN, MA, CNA, EMT
Qualifications for Shift Supervisor: Position may be staffed by License Practical Nurse (LPN) or similar experience as a Medical Assistant (MA), Emergency Medical Technician (EMT) or Certified Nurse…
Full-Time Leasing Consultant
The Full-Time Leasing Consultant will serve as the front-line sales professional at an assigned community and will be responsible for driving occupancy and revenue performance. This role requires a m…
Final Inspection - Line Lead
Job Description Job Description Description: Location: Greenville, MI Department: Final Inspection Reports to: Production Team Leader Date: February 2020 Essential Duties and Respon…
Egg Production Crew Members
Egg Production Crew Members (6314) Location: Saranac, Michigan Job Number: 6314 Essential Job Duties: * Caring for Pullets and/or Hens on a daily basis * Cleaning the houses daily * Ensu…
Accounting Intern
Job Description Job Description JOB SUMMARY The Accounting Intern provides administrative and accounting support to the Accounting team. This internship offers hands-on experience with account…
Office Assistant
Job Description Job Description Office Assistant Auburn Hills, MI 48326 Pay: $19.15/hr Duration: 1 year (Potential extension based on Performance) Part time position. NOTE: HOURS ca…