Dealership Office Manager

Job Description

Job Description

Dealership Office Manager

About Our Company:

At McDonald Auto Group, we’re committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward-thinking company, we prioritize a positive workplace culture and opportunities for career advancement, making McDonald Auto Group a place where you can truly thrive.

Location: Saginaw, MI

Job Overview
We are seeking a dynamic and highly organized Office Manager to lead the daily operations of our office environment. This vital role ensures smooth administrative workflows, exceptional customer service, and efficient management of office resources. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude to foster a productive and welcoming workplace.

Key Responsibilities

• Supervise, train, and support office staff (accounting, title clerks, billing, reception)
• Manage daily office operations and workflow to ensure efficiency
• Develop and maintain office procedures, policies, and internal controls
• Schedule staff and ensure coverage for all administrative functions

• Oversee accounts payable, receivable, and general ledger processes

• Ensure all vehicle deals, contracts, and documentation are accurate and processed correctly
• Maintain compliance with state, federal, and manufacturer requirements
• Oversee title processing
• Maintain audit-ready records and assist with internal/external audits

Qualifications

• Associate’s degree in accounting or management preferred
• 2+ years of office management experience (automotive dealership experience strongly preferred)
• Strong knowledge of dealership accounting processes and financial reporting
• Experience with dealership management systems (CDK, Reynolds & Reynolds, etc.) preferred but not required

Skills & Competencies

• Strong leadership and team management skills
• High attention to detail and accuracy
• Excellent organizational and multitasking abilities
• Effective communication and problem-solving skills
• Ability to work in a fast-paced, deadline-driven environment

Work Environment

• Full-time, in-office role within a dealership setting
• May require extended hours during month-end closing or peak business periods
• Competitive salary
• Health, Dental and Vision Insurance
• Paid Time Off (PTO)
• 401k