Salesforce Support Specialist - Grand Rapids MI

Applied Innovation
Grand Rapids, MI
Applied Innovation is seeking an adaptable, detail-oriented individual to assist in the day-to-day operations of our Sales Department as a Salesforce Support Specialist. The Salesforce Support Specialist will report directly to the Director of Sales Development.

This role will serve as backup system administrator of the Salesforce.com environment and will support, manage, audit, and maintain Salesforce database which includes but is not limited to:
  • Oversee updates, maintenance, auditing, and development of the Primary Pricebook and TCO database to ensure accuracy and efficiency
  • Conducting Salesforce user trainings including new onboarding and ongoing orientations.
  • Execute day-to-day configuration, support, maintenance, and improvement of the Salesforce platform.
  • Respond to, troubleshoot and escalate SF.com user support tickets.
  • Handle basic administrative functions including, user account maintenance, reports and dashboards, workflows, and other routine tasks.
  • Complete data clean-up of Salesforce daily. Maintain database integrity and accuracy – includes cleansing and duplicate management.
  • Assist with the implementation of new integrations or products that are managed out of Salesforce as assigned by SF.com Administrator.
  • Monitor customer account changes and sales rep territories. – Happening Daily
  • Maintain E-automate database as it relates to Salesforce.
  • Respond to co-worker questions and concerns surrounding the databases and resolving challenges.
Applied Innovation offers a comprehensive benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, an onsite fitness center, and opportunity for advancement.


The information contained in this job description is not an exhaustive list of the duties performed for this position nor does it represent or imply a contract of employment. The individuals currently holding this position perform additional duties and additional duties may be assigned. The Administration Department and Applied Resources Department reserve the right to make changes to the above job description as necessary to fulfill the work duties.

Posted 2025-09-11

Recommended Jobs

Screw Machine Operator

Dexter Automatic Products Co.
Dexter, Washtenaw County, MI

Job Description Job Description Description: We have immediate openings for experienced Acme Gridley Screw Machine operators and Set-up operators on both day and night shift. Candidates with mec…

View Details
Posted 2025-09-01

IT/OT Sr. Engineer

Graphic Packaging International, Inc.
Kalamazoo, MI

Mission Summary: GPI is hiring an experienced Operations Technology (OT) Engineer.  The OT Engineer will be responsible for supporting and implementing Industrial Control Systems in accordance…

View Details
Posted 2025-08-27

Warehouse Associate - Shipping

Keystone Automotive Operations, Inc.
Brownstown, MI

Warehouse Associate Shipping Salary: $17.00/hour (plus $2 shift differential after 5:00 PM) Available Shift: Sunday, Tuesday, Thursday 3:00 pm start -until tasks are complete. Monday & Wednesd…

View Details
Posted 2025-09-08

CUSTOM CABINET FABRICATOR AND INSTALLER

GCF Construction LLC
Livonia, MI

Job Description Job Description Looking for skilled cabinet fabricator and installer to join our woodworking family to build quality custom casework and cabinetry. Must be efficient, prompt, e…

View Details
Posted 2025-07-26

Risk & Compliance Specialist

Ludus
Grand Rapids, MI

We are looking for a sharp, detail-oriented Risk & Compliance Specialist to help safeguard Ludus from financial, operational, and reputational risks while keeping our systems compliant and secure. …

View Details
Posted 2025-09-06

Full Time Internal Medicine Job Detroit, MI

CompHealth CompHealth
Detroit, MI

This position is in Detroit, Michigan, a tenacious city long associated with industry and automobiles. With Lonely Planet ranking it the No. 2 travel destination in the world for 2018, and the New Yor…

View Details
Posted 2025-09-10

Unit Manager

Medilodge of Haggerty Road
Plymouth, MI

As an integral part of our healthcare team, the Unit Manager is responsible for overseeing the daily operations of a specific department within our facility. This position ensures that high-quality pa…

View Details
Posted 2025-09-10

Veterinarian

North Main Animal Hospital
Royal Oak, MI

Associate Veterinarian – North Main Animal Hospital Royal Oak, MI | Full-Time or Part-Time | Multi-Site Opportunities Available Looking to join a collaborative and well-established veterinary…

View Details
Posted 2025-09-05

Shift Leader

Smoothie King
Southgate, MI

Join a championship team at Northern Blends Smoothie King — Developer of the Year 2020! We’re rapidly expanding across Michigan and Ohio and are looking for driven, values-based leaders to help shape…

View Details
Posted 2025-09-08

Speech Language Pathologist

Headhunter Insider
Oxford, MI

Part-Time Speech-Language Pathologist (SLP) Location: Oxford, MI Pay Range: $40–$50 per hour Schedule: Part-Time (Flexible scheduling available) Job Summary: Our charter school client…

View Details
Posted 2025-08-06