Epic Analyst
Kforce has a client that is seeking an Epic Analyst in Kalamazoo, MI. Overview: We are seeking an experienced Epic Analyst to support the design, build, and optimization of its Occupational Health workflows. This role is responsible for ensuring employer-based services, billing processes, confidentiality safeguards, and regulatory requirements are properly configured and maintained within the EHR environment. The Analyst will partner with clinical, revenue cycle, HIM, HR, and employer-facing stakeholders to deliver compliant, efficient end-to-end workflows. Key Responsibilities:
- Design, configure, and support Occupational Health system components, including employer, client, and service records, visit types, charge routing, and billing workflows
- Build and maintain scheduling logic, decision trees, registration guardrails, and documentation tools such as SmartSets, templates, and Express workflows
- Configure confidentiality protections, including break-the-glass access, restricted employer visibility, sensitive screenings, and role-based security
- Administer employer portal functionality, including user templates, security classes, reporting views, and controlled release of results and encounter data
- Optimize workflows for employer-based services such as pre-employment exams, regulatory physicals, drug screening, respirator clearance, workers' compensation visits, and biometric screenings
- Support required forms and regulatory documentation processes
- Configure and maintain client billing structures, fee schedules, guarantor accounts, and workers' compensation integrations; Partner with Professional Billing to ensure compliant charge capture
- Develop and maintain operational and audit reporting related to services, billing, employer access, and encounter volumes
- Lead new client builds, service expansions, testing, training coordination, and go-live support
- Bachelor's degree required
- EpicCare Ambulatory certification (required)
- 2 years of Epic build experience in clinical or revenue cycle applications
- Strong experience in HIM and Professional Billing (certifications preferred)
- Demonstrated expertise in system configuration, security, and end-to-end workflow design
- Ability to operate independently and provide consultative guidance
- Occupational Health experience is a plus but not required
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